TfL says customer bank details may have been compromised in cyber attack as arrest made

pTransport for London TfL has warned that some of its customers personal bank details may have been compromised after a cyber attack which took place earlier this monthppThe tube and bus operator said some customer data had been accessed as part of the data breach on 1 September which includes names and contact details and may also include bank account numbers and sort codesppTfL had previously said there was no evidence customer data had been compromised But the transport body has now informed the Information Commissioners Office of the data breach and is working on an investigation of the incident alongside the National Crime Agency and the National Cyber Security CentreppIt comes after a teenager was arrested in Walsall by the National Crime Agency as part of its investigation into the incidentppThe 17yearold male was detained on suspicion of Computer Misuse Act offences in relation to the attack the NCA said The teenager who was arrested on 5 September was questioned by NCA officers and bailedppShashi Verma TfLs chief technology officer said We identified some suspicious activity on Sunday 1 September and took action to limit access A thorough investigation continues alongside the National Crime Agency and the National Cyber Security CentreppAlthough there has been very little impact on our customer so far the situation continues to evolve and our investigations have identified that certain customer data has been accessed This includes some customer names and contact details including email addresses and home addresses where providedppSome Oyster card refund data may also have been accessed This could include bank account numbers and sort codes for a limited number of customers As a precautionary measure we will be contacting these customers directly as soon as possible to advise them of the support we can provide and the steps they can takeppTfL said it had today put in place additional measures to improve its internal security including a new allstaff IT identity checkppThe transport body added it not expect any significant impact to customer journeys as part of its response to the incident but warned temporary and limited disruption is possible to some servicesppThe incident adds TfL to a growing list of public bodies to have fallen victim to a major cyber attack In June NHS England confirmed patient data had been stolen following a hacking attempt while in May the UK government reported a hack on military personnel data which accessed a UK Ministry of Defence contractors IT systemppLast October the British Library suffered a huge attack by a group of hackers who demanded a ransom of 20 bitcoin It is thought the national library could face costs of as much as 7m to repair its systems after the incident As of September 2024 the outage is still affecting the British Librarys website online systems and services as well as some onsite services according to the most recent update on its sitepp
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