Water supplier American Water Works says systems hacked CBS News

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By

Kate Gibson
pp
Edited By

Anne Marie Lee
pp
Updated on October 8 2024 152 PM EDT
CBS News
ppAmerican Water Works a supplier of drinking water and wastewater services to more than 14 million people on Monday said hackers had breached its computer networks and systems prompting it to pause billing to customersppThe Camden New Jerseybased utility became aware of the unauthorized activity on Thursday and took protective steps including shutting down certain systems American Water Works stated in a regulatory filing The company does not believe its facilities or operations were impacted by the cybersecurity incident but is currently unable to predict the full impact it stated  ppThe companys customer portal service MayWater remained offline as of Tuesday afternoonppIn an effort to protect our customers data and to prevent any further harm to our environment we disconnected or deactivated certain systems There will be no late charges for customers while these systems are unavailable an American Water spokesperson told CBS News in an email The company is working around the clock to investigate the nature and scope of the incident the spokesperson addedppThe company said it has notified law enforcement and is cooperating with with them ppAccording to its website American Water is the largest regulated water and wastewater utility company in the US and provides drinking water and wastewater services to more than 14 million people in 14 states and on 18 military installations It manages more than 500 water and wastewater systems in about 1700 communities in California Georgia Hawaii Illinois Indiana Iowa Kentucky Maryland Missouri New Jersey Pennsylvania Tennessee Virginia and West VirginiappShares of the company lost 558 or 39 on Monday to close at 13699 Its shares recovered somewhat on Tuesday rising 66 cents or 05 to 13766 giving it a market capitalization of 2684 billionppUS officials have recently become concerned about alleged work by Chinese intelligence officers to breach critical US infrastructure networks such as watertreatment facilities and tied a cyberattack targeting US broadband providers to the government in Beijing the Wall Street Journal reported late Friday citing people familiar with the matterppKate Gibson is a reporter for CBS MoneyWatch in New York where she covers business and consumer financepp
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