FBI investigated Disney World cyberattack after restaurant menus were changed

pA fired Disney World employee is accused of hacking into an online system and altering Disney World restaurant menus by changing fonts and prices adding profanity and manipulating the food allergy warnings according to new federal documentsppThe cyberattack caused at least 150000 in damage and has gotten the FBI involved Disney printed the wrong menus but realized the mistake in time The menus were not sent to restaurants or distributed to the publicppA criminal complaint against Michael Scheuer was filed last week in US District Courts Orlando division He was arrested on Oct 23ppThe allegations acknowledge that no one was injured or harmed I look forward to vigorously presenting my clients side of the story Scheuers attorney David Haas said in a Wednesday comment to Florida PoliticsppCourt Watch in collaboration with 404 Media was the first media outlet to report about the federal court filingppAccording to the criminal complaint authorities said Scheuer hacked into Menu Creator which is run by a thirdparty Minnesota company that creates menus used only for Disney World restaurantsppScheuer worked as a menu production manager until he was fired on June 13 for misconductppScheuers firing was contentious and was not considered to be amicable read the criminal complaint which did not go into details into the situationppOver the next three months Disney became the victim of multiple computer intrusions into servers associated with the Menu Creator program the complaint said Scheuer had intimate knowledge of the system architecture the menu processing workflow and potential vulnerabilities within the system Only employees in Scheuers position or a position similar to Scheuer would have the accesses and knowledge to carry out the attacksppWhat tipped Disney off was that some of the fonts in Menu Creator had been changed to wingdings the font made up of symbolsppThe changes caused problems in Menu Creator so it was offline temporarily causing problems for DisneyppAuthorities described some of the menu changes as benign such as different prices or profanity suddenly appearing Other changes were more serious and could have put peoples health at riskppNamely the threat actor manipulated the allergen information on menus by adding information to some allergen notifications that indicated certain menu items were safe for individuals with peanut allergies when in fact they could be deadly to those with peanut allergies the criminal complaint saidppThe FBI tracked an IP address connected to the cyberattack to Scheuers computer with a private network installed on itppScheuer is accused of a disruption to the system and attempting over 100000 logins according to the criminal complaintppThey seized Scheuers computers and found a dox folder and personal identifiable information for the victims of his denialofservice attacks ppNamely the multiple incorrect logon attempts would cause an account to lockdown and thus render the corporate accounts unusable until the attacks subsided and the passwords could be reset the complaint saidppScheuer said Disney was trying to frame him because they were worried about him and the conditions under which he was terminated the criminal complaint saysppDisney World did not respond to a request for comment Wednesday The US Attorneys Office for the Middle District of Florida declined to commentppThe court documents that bring up the public health concerns over food allergies at Disney World come after a woman died in an unrelated incident from her severe food allergies after eating at a Disney Springs restaurant in 2023ppFlorida Politics broke the story that Disney World and an independentlyrun restaurant Raglan Road Irish Pub and Restaurant were being sued by the widower The lawsuit led to a wave of international bad publicity for Disney after it tried to force the case in arbitration using its terms and conditions from Disney and its theme park app ppScams unfortunately happen even at the Most Magical Place on EarthppIn 2018 Disney Worlds Governing Board fell victim to an email phishing scheme that cost the Board 100000 when an employee sent money to a fake landscaping vendor who emailed herppGabrielle Russon is an awardwinning journalist based in Orlando She covered the business of theme parks for the Orlando Sentinel Her previous newspaper stops include the Sarasota HeraldTribune Toledo Blade Kalamazoo Gazette and Elkhart Truth as well as an internship covering the nations capital for the Chicago Tribune For fun she runs marathons She gets her training from chasing a toddler around Contact her at email protected or on Twitter
GabrielleRusson
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