Notice of Data Event Compex Legal Services

pJuly 24 2024 Compex Legal Services Inc Compex or We recently discovered an incident that may have impacted the privacy of information related to certain individuals Compex provides record retrieval and litigation support services to insurance carriers thirdparty administrators and law firms As we continue to investigate and work toward notifying impacted individuals directly we are providing information about the event our response and steps potentially impacted individuals can take to better protect against the possible misuse of their information should they feel it is appropriate to do soppWhat Happened On April 17 2024 Compex discovered suspicious activity on its network and promptly launched an investigation with the assistance of thirdparty cybersecurity specialists to determine the nature and scope of the activity The investigation determined that our network was subject to unauthorized access starting on April 9 2024 and that certain files were acquired by an unknown actor while on the network Therefore Compex is conducting a comprehensive review of the data determined to be at risk to assess what sensitive information is contained therein and to whom the information relates Once this review is complete we plan to mail notification letters directly to potentially impacted individuals which will include resources that individuals can reference to further protect their informationppWhat Information was Affected The types of potentially impacted information may include individuals name date of birth Social Security number medical diagnosis and treatment information medical record number and health insurance informationppHow Will Individuals Know If They Are Affected By This Incident Compex plans to mail notice letters to individuals whose personal information was contained in the data at issue and for whom they have a valid mailing addressppWhat We Are Doing We take this event and the security of information in our care very seriously Upon learning of this event we immediately took steps to secure our network and implemented additional administrative and technical safeguards to further secure the information in our care Notice was also provided to federal law enforcementppWhat Affected Individuals Can Do Potentially affected individuals are encouraged to remain vigilant against incidents of identity theft by reviewing their account statements and explanation of benefits for unusual activity Additional information can be found below in the Steps You Can Take to Help Protect Your Information and in the notification letters that will be sent to affected individualsppFor More Information If you have questions please call the dedicated assistance line we established at 8332152896 Monday through Friday between the hours of 600 am and 600 pm Pacific TimeppSteps You Can Take to Help Protect Your InformationppMonitor your credit reports for suspicious or unauthorized activity Under US law a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus Equifax Experian and TransUnion To order your free credit report visit wwwannualcreditreportcom or call tollfree 18773228228 You may also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit reportppPlace a fraud alert on your credit file Consumers have the right to place an initial or extended fraud alert on a credit file at no cost An initial fraud alert is a oneyear alert that is placed on a consumers credit file Upon seeing a fraud alert display on a consumers credit file a business is required to take steps to verify the consumers identity before extending new credit If you are a victim of identity theft you are entitled to an extended fraud alert which is a fraud alert lasting seven years Should you wish to place a fraud alert please contact any one of the three major credit reporting bureaus listed belowppPlace a security freeze on your credit file As an alternative to a fraud alert consumers have the right to place a credit freeze on a credit report which will prohibit a credit bureau from releasing information in the credit report without the consumers express authorization The credit freeze is designed to prevent credit loans and services from being approved in your name without your consent However you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay interfere with or prohibit the timely approval of any subsequent request or application you make regarding a new loan credit mortgage or any other account involving the extension of credit Pursuant to federal law you cannot be charged to place or lift a credit freeze on your credit report To request a security freeze you will need to provide the following informationppShould you wish to place a fraud alert or credit freeze please contact the three major credit reporting bureaus listed belowppEquifaxppExperianppTransUnionpphttpswwwequifaxcompersonalcreditreportservicespp18882980045ppEquifax Fraud Alert PO Box 105069 Atlanta GA 303485069ppEquifax Credit Freeze PO Box 105788 Atlanta GA 303485788pphttpswwwexperiancomhelppp18883973742ppExperian Fraud Alert PO Box 9554 Allen TX 75013ppExperian Credit Freeze PO Box 9554 Allen TX 75013pphttpswwwtransunioncomcredithelppp18009168800ppTransUnion Fraud Alert PO Box 2000 Chester PA 19016ppTransUnion Credit Freeze PO Box 160 Woodlyn PA 19094ppAdditional InformationppYou may further educate yourself regarding identity theft fraud alerts credit freezes and the steps you can take to protect your personal information by contacting the consumer reporting bureaus the Federal Trade Commission or your state Attorney General The Federal Trade Commission may be reached at 600 Pennsylvania Avenue NW Washington DC 20580 wwwidentitytheftgov 1877IDTHEFT 18774384338 and TTY 18666534261 The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them You can obtain further information on how to file such a complaint by way of the contact information listed above You have the right to file a police report if you ever experience identity theft or fraud Please note that in order to file a report with law enforcement for identity theft you will likely need to provide some proof that you have been a victim Instances of known or suspected identity theft should also be reported to law enforcement and your state Attorney General This notice has not been delayed by law enforcementppFor District of Columbia residents the District of Columbia Attorney General may be contacted at 400 6th Street NW Washington DC 20001 12027273400 and oagdcgovppFor Maryland residents the Maryland Attorney General may be contacted at 200 St Paul Place 16th Floor Baltimore MD 21202 14105288662 or 18887430023 and httpswwwmarylandattorneygeneralgovppFor Massachusetts residents Under Massachusetts law you have the right to obtain any police report filed in regard to this incident If you are the victim of identity theft you also have the right to file a police report and obtain a copy of itppFor New Mexico residents you have rights pursuant to the Fair Credit Reporting Act such as the right to be told if information in your credit file has been used against you the right to know what is in your credit file the right to ask for your credit score and the right to dispute incomplete or inaccurate information Further pursuant to the Fair Credit Reporting Act the consumer reporting bureaus must correct or delete inaccurate incomplete or unverifiable information consumer reporting agencies may not report outdated negative information access to your file is limited you must give your consent for credit reports to be provided to employers you may limit prescreened offers of credit and insurance you get based on information in your credit report and you may seek damages from violator You may have additional rights under the Fair Credit Reporting Act not summarized here Identity theft victims and activeduty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act We encourage you to review your rights pursuant to the Fair Credit Reporting Act by visiting wwwconsumerfinancegovf201504cfpbsummaryyourrightsunderfcrapdf or by writing Consumer Response Center Room 130A Federal Trade Commission 600 Pennsylvania Ave NW Washington DC 20580ppFor New York residents the New York Attorney General may be contacted at Office of the Attorney General The Capitol Albany NY 122240341 18007717755 or httpsagnygovppFor North Carolina residents the North Carolina Attorney General may be contacted at 9001 Mail Service Center Raleigh NC 276999001 18775667226 or 19197166000 and wwwncdojgovppFor Rhode Island residents the Rhode Island Attorney General may be reached at 150 South Main Street Providence RI 02903 14012744400 and wwwriagrigov Under Rhode Island law you have the right to obtain any police report filed in regard to this incidentp