MOE Media Statement on Mobile Guardians Systems MOE
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Published Date
19 April 2024 1030 PM
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ppOn 17 April 2024 the Ministry of Education MOE was notified by mobile device management company Mobile Guardian about an incident of unauthorised access into Mobile Guardians user management portal in its headquarterspp2 During this incident the names and email addresses of parents and school staff from 5 primary and 122 secondary schools whose students use iPad or Chromebook as their Personal Learning Device PLD were accessedpp3 Mobile Guardian is a Device Management Application DMA installed on students Personal Learning Devices to allow parents to manage students device usage by restricting applications websites and screen timepp4 MOE has expressed our concerns to Mobile Guardian as well as lodged a police report MOE and schools will notify all affected parents and teachers about the incident and advise them to remain vigilant of any phishing emails that may be sent to them In the meantime Mobile Guardian has implemented further security measures such as implementing a lockdown of all its administrative accounts Mobile Guardian is also working with security experts to further investigate the incidentpp5 Mobile Guardians user management portal is separate from MOEs DMA There is no evidence of unauthorised access into the MOE DMA Parents whose students use the iPad or Chromebook can continue to use the DMA as usualpp
2024 Government of Singapore
Last Updated
19 Apr 2024
p
eg gogovsgopen
Trusted
websites
ppLook for a lock or https as an added precaution Share sensitive
information only on official secure websitespppp
Published Date
19 April 2024 1030 PM
pp
News
Press Releases
ppOn 17 April 2024 the Ministry of Education MOE was notified by mobile device management company Mobile Guardian about an incident of unauthorised access into Mobile Guardians user management portal in its headquarterspp2 During this incident the names and email addresses of parents and school staff from 5 primary and 122 secondary schools whose students use iPad or Chromebook as their Personal Learning Device PLD were accessedpp3 Mobile Guardian is a Device Management Application DMA installed on students Personal Learning Devices to allow parents to manage students device usage by restricting applications websites and screen timepp4 MOE has expressed our concerns to Mobile Guardian as well as lodged a police report MOE and schools will notify all affected parents and teachers about the incident and advise them to remain vigilant of any phishing emails that may be sent to them In the meantime Mobile Guardian has implemented further security measures such as implementing a lockdown of all its administrative accounts Mobile Guardian is also working with security experts to further investigate the incidentpp5 Mobile Guardians user management portal is separate from MOEs DMA There is no evidence of unauthorised access into the MOE DMA Parents whose students use the iPad or Chromebook can continue to use the DMA as usualpp
2024 Government of Singapore
Last Updated
19 Apr 2024
p