Class Charts ICO investigates reports of data breach
pAlso seeppAlso seeppICO launches probe amid reports parents saw data of children from other schools ppICO launches probe amid reports parents saw data of children from other schools ppFreddie Whittakerpp
3 Feb 2024 500ppMore from this authorppThe information watchdog is investigating reports of a data breach on the Class Charts behaviour management platform which is used by tens of thousands of teachersppSome parents logging on to Class Charts last week were reportedly shown data relating to other children ppThe Information Commissioners Office told Schools Week it had received a data breach report in relation to Class Charts and are assessing the information providedppAnyone who is concerned about how their data has been handled can get in touch with the ICO or check our website for advice and support said an ICO spokespersonppClass Charts is used by more than 180000 teachers its website states The company says it can save teachers time and reduce workload with our data rich seating plans and improve pupil behaviour with our fast and effective behaviour managementppClass Charts owned by Tes Global Limited did not respond to requests for commentppPosts on school IT professionals forum Edugeek claimed some parents logging on to the system were shown information relating to other peoples children A thread on the issue has more than 100 postsppOne post stated that we had a parent report seeing totally different pupils from totally different schools ppAnother said they had two other schools ring us to say their parents had seen data of our studentspupils as they recognised the school logo and contacted us to make us awareppA banner on the Class Charts platform shared on Edugeek initially stated that we regret to inform you that a data breach has occurred on Class ChartsppRest assured we are actively addressing the issue you do not need to take any actions but we will be in contact with affected users to ensure their data securityppHowever forum users reported the banner was subsequently taken down And in a reply to one school shared on Edugeek the company reportedly tried to play down reports of a data breachppWe took immediate action to resolve the issue but there was a very short period yesterday morning when a small number of parent or teacher users could be served up with the incorrect informationppOnce resolved we started investigations to understand how this could happen who had been affected and safeguard against anything similar in the future There is no evidence of a malicious attack or data breachppAccording to ICO guidance personal data breaches can include sending personal data to an incorrect recipientppOne forum user said they asked for explicit confirmation that they were not treating the issue as a data breachppThey said Class Charts told them that despite very early actions to notify all our customers through inproduct messaging we removed that message as our investigations revealed it was inaccurateppThe issue was caused by a product update which was then swiftly removedppTargets needed to address concerning inequalities in access says think tankppLucas CumiskeyppppUrgent inspections launched after ceiling collapse at primary caused by crumbly concrete that isnt RAACppJack DysonppppJon Le Fevre will help the DfE explore whether schools should become a fourth safeguarding partnerppSamantha BoothppppDevelopment programmes for heads and executive leaders lack the full extent of skills and knowledge needed report warnsppFreddie WhittakerppppTurf war between largest school management information system providers takes another twistppJack DysonppppEPI tool allows councils and academy trusts to be compared based on how inclusive they areppSamantha BoothppppYour email address will not be published Required fields are marked ppComment ppName ppEmail ppWebsite pp Save my name email and website in this browser for the next time I commentpp
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3 Feb 2024 500ppMore from this authorppThe information watchdog is investigating reports of a data breach on the Class Charts behaviour management platform which is used by tens of thousands of teachersppSome parents logging on to Class Charts last week were reportedly shown data relating to other children ppThe Information Commissioners Office told Schools Week it had received a data breach report in relation to Class Charts and are assessing the information providedppAnyone who is concerned about how their data has been handled can get in touch with the ICO or check our website for advice and support said an ICO spokespersonppClass Charts is used by more than 180000 teachers its website states The company says it can save teachers time and reduce workload with our data rich seating plans and improve pupil behaviour with our fast and effective behaviour managementppClass Charts owned by Tes Global Limited did not respond to requests for commentppPosts on school IT professionals forum Edugeek claimed some parents logging on to the system were shown information relating to other peoples children A thread on the issue has more than 100 postsppOne post stated that we had a parent report seeing totally different pupils from totally different schools ppAnother said they had two other schools ring us to say their parents had seen data of our studentspupils as they recognised the school logo and contacted us to make us awareppA banner on the Class Charts platform shared on Edugeek initially stated that we regret to inform you that a data breach has occurred on Class ChartsppRest assured we are actively addressing the issue you do not need to take any actions but we will be in contact with affected users to ensure their data securityppHowever forum users reported the banner was subsequently taken down And in a reply to one school shared on Edugeek the company reportedly tried to play down reports of a data breachppWe took immediate action to resolve the issue but there was a very short period yesterday morning when a small number of parent or teacher users could be served up with the incorrect informationppOnce resolved we started investigations to understand how this could happen who had been affected and safeguard against anything similar in the future There is no evidence of a malicious attack or data breachppAccording to ICO guidance personal data breaches can include sending personal data to an incorrect recipientppOne forum user said they asked for explicit confirmation that they were not treating the issue as a data breachppThey said Class Charts told them that despite very early actions to notify all our customers through inproduct messaging we removed that message as our investigations revealed it was inaccurateppThe issue was caused by a product update which was then swiftly removedppTargets needed to address concerning inequalities in access says think tankppLucas CumiskeyppppUrgent inspections launched after ceiling collapse at primary caused by crumbly concrete that isnt RAACppJack DysonppppJon Le Fevre will help the DfE explore whether schools should become a fourth safeguarding partnerppSamantha BoothppppDevelopment programmes for heads and executive leaders lack the full extent of skills and knowledge needed report warnsppFreddie WhittakerppppTurf war between largest school management information system providers takes another twistppJack DysonppppEPI tool allows councils and academy trusts to be compared based on how inclusive they areppSamantha BoothppppYour email address will not be published Required fields are marked ppComment ppName ppEmail ppWebsite pp Save my name email and website in this browser for the next time I commentpp
ppppΔdocumentgetElementById akjs1 setAttribute value new Date getTime ppBecome a subscriber and stay up to date with the latest breaking news and industry discussionppPublished byppEducationScape Ltdppco Runway East
The Hickman
2 Whitechapel Road
London
E1 1EWpp EducationScapeppWebsite by Creative Spongep
