Self-proclaimed hackers take credit for computer problems at Liberty Hospital
Self-proclaimed hackers take credit for computer problems at Liberty Hospital
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KMBC logoUpdated: 6:11 PM CST Dec 20, 2023
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Andy Alcock
KMBC 9 News Reporter
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LIBERTY, Mo. —
A blackmail message from an apparent hacker appears to be the reason Liberty Hospital computer systems crashed Tuesday.
KMBC exclusively obtained that message.
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The message from an unknown source says in part, “We have hacked you and downloaded all confidential data of your company. And it can be spread out to people and media. Your reputation will be ruined. Do not hesitate and save your business. We’re the ones who can quickly recover your systems. Starting from now, you have 72 hours to contact us.”
Patients are feeling the impact.
"We had an appointment today, but we're going to have come back and reschedule because none of their electronics is working,” said Ray Liotta who showed up at the hospital Wednesday morning.
KMBC’S source, who doesn’t wish to be identified, says the hospital received the blackmail letter on Tuesday, the same day the computer systems went down.
The hospital responded by transferring some patients to other locations.
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Administrators also said Tuesday anyone seeking emergency care should go to another hospital.
An updated statement Wednesday said some primary and specialty care patients were being seen and other people were being rescheduled.
Tyrah Greer, who transported a disabled patient to the hospital for an appointment had to show up there to find out her patient had to be rescheduled.
"That just means we basically got out in the cold air and put them in a situation they didn't necessarily have to be in. They could have called us ahead of time, especially because we have compromised individuals we’re bringing out,” she said.
Liotta had to take a day off work and then find out his appointment had been postponed to a yet to be determined time.
“It's an inconvenience for us,” he said.
Liberty Hospital Spokeswoman Michelle Manuel neither confirmed nor denied the hospital received the blackmail notice.
However, she did say, “We are actively investigating the source of the disruption and will provide additional information as soon as we are able”.
The hospital’s statement Wednesday also said administrators expect the process of getting the computer systems safely online again to take time.
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KMBC logoUpdated: 6:11 PM CST Dec 20, 2023
Infinite Scroll Enabled
Andy Alcock
KMBC 9 News Reporter
Play Video
GET LOCAL BREAKING NEWS ALERTS
The latest breaking updates, delivered straight to your email inbox.
Your Email Address
SUBMIT
Privacy Notice
LIBERTY, Mo. —
A blackmail message from an apparent hacker appears to be the reason Liberty Hospital computer systems crashed Tuesday.
KMBC exclusively obtained that message.
Advertisement
The message from an unknown source says in part, “We have hacked you and downloaded all confidential data of your company. And it can be spread out to people and media. Your reputation will be ruined. Do not hesitate and save your business. We’re the ones who can quickly recover your systems. Starting from now, you have 72 hours to contact us.”
Patients are feeling the impact.
"We had an appointment today, but we're going to have come back and reschedule because none of their electronics is working,” said Ray Liotta who showed up at the hospital Wednesday morning.
KMBC’S source, who doesn’t wish to be identified, says the hospital received the blackmail letter on Tuesday, the same day the computer systems went down.
The hospital responded by transferring some patients to other locations.
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Administrators also said Tuesday anyone seeking emergency care should go to another hospital.
An updated statement Wednesday said some primary and specialty care patients were being seen and other people were being rescheduled.
Tyrah Greer, who transported a disabled patient to the hospital for an appointment had to show up there to find out her patient had to be rescheduled.
"That just means we basically got out in the cold air and put them in a situation they didn't necessarily have to be in. They could have called us ahead of time, especially because we have compromised individuals we’re bringing out,” she said.
Liotta had to take a day off work and then find out his appointment had been postponed to a yet to be determined time.
“It's an inconvenience for us,” he said.
Liberty Hospital Spokeswoman Michelle Manuel neither confirmed nor denied the hospital received the blackmail notice.
However, she did say, “We are actively investigating the source of the disruption and will provide additional information as soon as we are able”.
The hospital’s statement Wednesday also said administrators expect the process of getting the computer systems safely online again to take time.
