HMSA member data possibly compromised after data breach
HMSA member data possibly compromised after data breach
by: Emily Cervantes
Posted: Jan 17, 2024 / 06:57 PM HST
Updated: Jan 18, 2024 / 09:47 AM HST
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HONOLULU (KHON2) — Hawaii Medical Service Administration employee information may be compromised after their vendor partner fell victim to a cyber attack.
Download the free KHON2 app for iOS or Android to stay informed on the latest news
In early Sept. 2023, HMSA’s health management service vendor, Navvis, announced they experienced a data privacy event that compromised the personal and protected health information for former and current employees.
Navvis immediately launched an investigation to find the scope of the incident and sought involvement of authorities.
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Reports said Navvis conducted a forensics review of all their systems in order to confirm the information that was stored and who it belonged to.
“Navvis is reviewing and enhancing our already robust policies and procedures related to data privacy to reduce the likelihood of a similar future event,” the company said in a release.
As Navvis began identifying the individuals who were impacted, the company began sending letters for notification.
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“Protecting our members’ confidential information and privacy is of the utmost importance to us,” HMSA said in a statement. “We’re doing everything we can to fully understand the extent of this incident and to make sure our member information is secure.”
Individuals who were affected continue to be identified and are being given resources to safeguard their information, as well as free credit monitoring services.
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Navvis would like to advise current and former employees to be on the look out for any identity theft or fraud incidents, review account statements, and review any credit reports to see if there has been suspicious activity.
Check out what’s going on around the nation on our National News page
For those who have been affected by the data breach are encouraged to call (888) 996-4022 between 4 a.m. and 5 p.m. Hawaii time Monday through Friday or click HERE.
by: Emily Cervantes
Posted: Jan 17, 2024 / 06:57 PM HST
Updated: Jan 18, 2024 / 09:47 AM HST
SHARE
HONOLULU (KHON2) — Hawaii Medical Service Administration employee information may be compromised after their vendor partner fell victim to a cyber attack.
Download the free KHON2 app for iOS or Android to stay informed on the latest news
In early Sept. 2023, HMSA’s health management service vendor, Navvis, announced they experienced a data privacy event that compromised the personal and protected health information for former and current employees.
Navvis immediately launched an investigation to find the scope of the incident and sought involvement of authorities.
Discover paradise: Hawaiʻi’s botanical gardens will take your breath away
Reports said Navvis conducted a forensics review of all their systems in order to confirm the information that was stored and who it belonged to.
“Navvis is reviewing and enhancing our already robust policies and procedures related to data privacy to reduce the likelihood of a similar future event,” the company said in a release.
As Navvis began identifying the individuals who were impacted, the company began sending letters for notification.
Crispy, delicious, unforgettable: Celebrate National Peking Duck Day in Hawaiʻi
“Protecting our members’ confidential information and privacy is of the utmost importance to us,” HMSA said in a statement. “We’re doing everything we can to fully understand the extent of this incident and to make sure our member information is secure.”
Individuals who were affected continue to be identified and are being given resources to safeguard their information, as well as free credit monitoring services.
Unlock the secrets of parenting with these free classes
Navvis would like to advise current and former employees to be on the look out for any identity theft or fraud incidents, review account statements, and review any credit reports to see if there has been suspicious activity.
Check out what’s going on around the nation on our National News page
For those who have been affected by the data breach are encouraged to call (888) 996-4022 between 4 a.m. and 5 p.m. Hawaii time Monday through Friday or click HERE.
