A Pôle emploi service provider victim of a cyber-malicious act

A Pôle emploi service provider victim of a cyber-malicious act
At the end of last week, Pôle emploi became aware of the violation of the information system of one of its service providers involving a risk of disclosure of personal data of job seekers. Investigations are underway at the service provider to find out the origin of this event. The security of Pôle emploi's information systems is not in question.

Published on 08/23/2023

In accordance with its obligations under the General Data Protection Regulation (GDPR), Pôle emploi has notified the CNIL today. The establishment will also file a complaint with the judicial authorities.

Jobseekers registered in February 2022 and former users of Pôle Emploi are potentially affected by this theft of personal data.

The surname and first name and the social security number are affected by this malicious act. Email addresses, phone numbers, passwords and bank details are not affected by this leak.

Although there is no risk on the compensation and support offered by Pôle emploi, nor on access to the personal space of pole-emploi.fr, Pôle emploi advises job seekers to remain vigilant in the face of any type of approach or proposal that could appear fraudulent.

Aware of the consequences that may result from this event, Pôle emploi is making every effort to limit its effects and will individually inform all those concerned, while the service provider is reinforcing the existing security measures. Support for job seekers will also be available via the 39 49 telephone platform to assist those who have questions related to the subject.

All the teams of Pôle emploi and its service provider are mobilized on the security of the data entrusted by job seekers and companies. This is a constant concern of Pôle emploi, which will continue to strengthen its protection systems, procedures and instructions with regard to this type of event.