MCNA Dental - breach notification
Notice of Data Breach
05/26/2023 —
Click here for Marshallese translation
This notice is from MCNA. For members of Florida Healthy Kids Corporation and/or Florida Agency for Health Care Administration, MCNA refers to MCNA Dental. We work with the State Medicaid agencies, the Children’s Health Insurance Programs, corporations and insurance plans listed below to help provide benefits. This event may have involved your information.
What happened?
On March 6, 2023, MCNA became aware of certain activity in our computer system that happened without our permission. We quickly took steps to stop that activity. We began an investigation right away. A special team was hired to help us. We learned a criminal was able to see and take copies of some information in our computer system between February 26, 2023 and March 7, 2023.
What information may have been involved?
Here is the kind of information that was seen and taken:
Information used to contact you, like first and last name, address, date of birth, phone number, email
Social Security number
Driver’s license number/other government-issued ID number
Health insurance (plan information, insurance company, member number, Medicaid-Medicare ID numbers)
Care for teeth or braces (visits, dentist name, doctor name, past care, x-rays/photos, medicines, and treatment)
Bills and insurance claims
Some of this information was for a parent, guardian, or guarantor. A guarantor is the person who paid the bill. Information which was seen and taken was not the same for everyone.
Why did this happen?
A criminal accessed our computer system without our permission.
What was done about it?
When we learned about the activity, we immediately began an investigation. Law enforcement was contacted. We are also making our computer systems even stronger than before because we do not want this to happen again.
We would like to offer you an identity theft protection service. We will pay for the cost of this service for 1 year so that it is free for you. Please click here to sign up for this service.
What should I do?
You can sign up for the identity theft protection service. Please check your bills and accounts to be sure they look correct. Please click here for steps on how to do that.
What if I have a question?
If you have any questions or concerns, please call us toll free at 1-888-220-5006. You can also review the “Incident Information” section below for more information.
We are sorry for any concern this event may cause. We are mailing letters to people whose information may have been involved in this event. Because we may not have addresses for everyone, we are posting this substitute notice on this website, as allowed by the Health Insurance Portability and Accountability Act (HIPAA). This substitute notice will remain active for at least 90 days.
This notice is provided on behalf of:
Aetna Better Health of New York
African American Planning
AgeWell New York, LLC
Albest Metal Stamping Corporation
Amerigroup Community Care
Amida Care, Inc.
Arkansas Department of Human Services
Assistant Deputy Wardens Association/Deputy Wardens Association
ATU Local 1056
Bridge & Tunnel Officers Benevolent Association
Brighton Health Plan Solutions LLC
CareConnect Insurance Company
Catholic Managed Long Term Care, Inc
Centerlight Healthcare, Inc.
Centers Plan for Healthy Living
City of New York Management Benefit Fund
Correction Officers Benevolent Association
Court Officers Benevolent Association of Nassau County
Crystal Run Health Plans
Dentcare Delivery Systems, Inc.
Detectives’ Endowment Association
District Council 1707 Local 95 Head Start Employees Welfare Fund
Elderplan Homefirst
ElderServe Health Inc. dba RiverSpring at Home
ElderServe Health Inc. dba RiverSpring FIDA
Elderwood Health Plan
Empire BlueCross BlueShield HealthPlus
Employee Administrative Corporation
EverCare Choice, Inc.
Excavators Union Local 731 Welfare Fund
Excellus Health Plan, Inc. (Excellus BlueCross BlueShield, Univera Healthcare, Premier Health Plan).
Extended MLTC, LLC
Florida Agency for Health Care Administration
Florida Healthy Kids Corporation
Graphic Art International Union Local 119B
Guildnet, Inc.
Health Fund 917
Healthplex Dental Services, Inc.
Healthplex Insurance Company
Healthplex, Inc.
Hicksville UFSD
Highmark Blue Cross Blue Shield of Western New York
iCircle
Idaho Department of Health and Welfare
Incorporated Village of Garden City
Independent Health Association, Inc.
Independent Health Benefits Corporation
Integra MLTC, Inc.
International Healthcare Services, Inc.
International Union of Operating Engineers Local 138 Welfare Fund
International Union of Operating Engineers Local 30 Benefits Fund
International Union of Operating Engineers Local 30 Welfare Trust
Iowa Department of Human Services
Kentucky Cabinet for Health and Family Services
Local 1199 National Benefit Fund
Local 1964 ILA Health & Insurance
Local 342 Health Care Fund
Local 342 Welfare Fund
Local 522 – C/O United Teamster Fund
Local 808, I.B. of T. Health and Welfare Fund
Louisiana Department of Health
Magnacare, LLC
MCS Healthcare Holdings, LLC
Metroplus Health Plan, Inc.
Metropolitan Transportation Authority (New York City Transit Authority Plan)
MVP Health Plan
MVP Health Services Corp.
Nascentia Health, Inc.
Nassau County
Nebraska Department of Health and Human Services
New York City District Council of Carpenters
New York City Service Employees International Union Local 246 Welfare Fund
NYC Association of Surrogate and Supreme Court reporting
Oscar Insurance Corporation
Patchogue-Medford UFSD
Prime Choice MLTCP
Quality Health Plans of New York, Inc.
Saint Vincents Catholic Medical Center of New York
Sergeant Benevolent Association
Staffco of Brooklyn, LLC
Suffolk County PBA Benefit Fund
Suffolk County Superior Officers Association Benefit Fund
Superior Officers Council
Teachers College at Columbia University
Teamsters Local 237 Babylon Welfare Fund
Teamsters Local 237 Brentwood Welfare Fund
Teamsters Local 237 Islip Welfare Fund
Teamsters Local 237 New York City Welfare Fund
Teamsters Local 237 North Babylon Welfare Fund
Teamsters Local 237 Plainview Welfare Fund
Teamsters Local 237 Retiree Fund
Teamsters Local 237 West Islip Welfare Fund
Teamsters Local 72 Welfare Fund
Texas Health and Human Services Commission
Town Of Hempstead
UFCW Local 2013 Health and Welfare Fund
Uniformed Fire Alarm Dispatchers Benevolent Association
Uniformed Fire Officers Association
Uniformed Firefighters Association Security Benefit Fund
Uniformed Sanitationmen’s Association Local 831
United Federation of Teachers Welfare Fund
United Federation of Teachers Health Care Chapter Benefit fund
United Food and Commercial Workers Local 888 Health and Pension Funds
United Public Service Employees Union Benefit Plan
United Teamsters Fund
Utah Department of Health and Human Services
VillageCareMAX
VNS CHOICE doing business as VNS Health Health Plans.
Wellcare
Wyandanch Union Free School District
York MG/York Home Care
YourCare Health
05/26/2023 —
Click here for Marshallese translation
This notice is from MCNA. For members of Florida Healthy Kids Corporation and/or Florida Agency for Health Care Administration, MCNA refers to MCNA Dental. We work with the State Medicaid agencies, the Children’s Health Insurance Programs, corporations and insurance plans listed below to help provide benefits. This event may have involved your information.
What happened?
On March 6, 2023, MCNA became aware of certain activity in our computer system that happened without our permission. We quickly took steps to stop that activity. We began an investigation right away. A special team was hired to help us. We learned a criminal was able to see and take copies of some information in our computer system between February 26, 2023 and March 7, 2023.
What information may have been involved?
Here is the kind of information that was seen and taken:
Information used to contact you, like first and last name, address, date of birth, phone number, email
Social Security number
Driver’s license number/other government-issued ID number
Health insurance (plan information, insurance company, member number, Medicaid-Medicare ID numbers)
Care for teeth or braces (visits, dentist name, doctor name, past care, x-rays/photos, medicines, and treatment)
Bills and insurance claims
Some of this information was for a parent, guardian, or guarantor. A guarantor is the person who paid the bill. Information which was seen and taken was not the same for everyone.
Why did this happen?
A criminal accessed our computer system without our permission.
What was done about it?
When we learned about the activity, we immediately began an investigation. Law enforcement was contacted. We are also making our computer systems even stronger than before because we do not want this to happen again.
We would like to offer you an identity theft protection service. We will pay for the cost of this service for 1 year so that it is free for you. Please click here to sign up for this service.
What should I do?
You can sign up for the identity theft protection service. Please check your bills and accounts to be sure they look correct. Please click here for steps on how to do that.
What if I have a question?
If you have any questions or concerns, please call us toll free at 1-888-220-5006. You can also review the “Incident Information” section below for more information.
We are sorry for any concern this event may cause. We are mailing letters to people whose information may have been involved in this event. Because we may not have addresses for everyone, we are posting this substitute notice on this website, as allowed by the Health Insurance Portability and Accountability Act (HIPAA). This substitute notice will remain active for at least 90 days.
This notice is provided on behalf of:
Aetna Better Health of New York
African American Planning
AgeWell New York, LLC
Albest Metal Stamping Corporation
Amerigroup Community Care
Amida Care, Inc.
Arkansas Department of Human Services
Assistant Deputy Wardens Association/Deputy Wardens Association
ATU Local 1056
Bridge & Tunnel Officers Benevolent Association
Brighton Health Plan Solutions LLC
CareConnect Insurance Company
Catholic Managed Long Term Care, Inc
Centerlight Healthcare, Inc.
Centers Plan for Healthy Living
City of New York Management Benefit Fund
Correction Officers Benevolent Association
Court Officers Benevolent Association of Nassau County
Crystal Run Health Plans
Dentcare Delivery Systems, Inc.
Detectives’ Endowment Association
District Council 1707 Local 95 Head Start Employees Welfare Fund
Elderplan Homefirst
ElderServe Health Inc. dba RiverSpring at Home
ElderServe Health Inc. dba RiverSpring FIDA
Elderwood Health Plan
Empire BlueCross BlueShield HealthPlus
Employee Administrative Corporation
EverCare Choice, Inc.
Excavators Union Local 731 Welfare Fund
Excellus Health Plan, Inc. (Excellus BlueCross BlueShield, Univera Healthcare, Premier Health Plan).
Extended MLTC, LLC
Florida Agency for Health Care Administration
Florida Healthy Kids Corporation
Graphic Art International Union Local 119B
Guildnet, Inc.
Health Fund 917
Healthplex Dental Services, Inc.
Healthplex Insurance Company
Healthplex, Inc.
Hicksville UFSD
Highmark Blue Cross Blue Shield of Western New York
iCircle
Idaho Department of Health and Welfare
Incorporated Village of Garden City
Independent Health Association, Inc.
Independent Health Benefits Corporation
Integra MLTC, Inc.
International Healthcare Services, Inc.
International Union of Operating Engineers Local 138 Welfare Fund
International Union of Operating Engineers Local 30 Benefits Fund
International Union of Operating Engineers Local 30 Welfare Trust
Iowa Department of Human Services
Kentucky Cabinet for Health and Family Services
Local 1199 National Benefit Fund
Local 1964 ILA Health & Insurance
Local 342 Health Care Fund
Local 342 Welfare Fund
Local 522 – C/O United Teamster Fund
Local 808, I.B. of T. Health and Welfare Fund
Louisiana Department of Health
Magnacare, LLC
MCS Healthcare Holdings, LLC
Metroplus Health Plan, Inc.
Metropolitan Transportation Authority (New York City Transit Authority Plan)
MVP Health Plan
MVP Health Services Corp.
Nascentia Health, Inc.
Nassau County
Nebraska Department of Health and Human Services
New York City District Council of Carpenters
New York City Service Employees International Union Local 246 Welfare Fund
NYC Association of Surrogate and Supreme Court reporting
Oscar Insurance Corporation
Patchogue-Medford UFSD
Prime Choice MLTCP
Quality Health Plans of New York, Inc.
Saint Vincents Catholic Medical Center of New York
Sergeant Benevolent Association
Staffco of Brooklyn, LLC
Suffolk County PBA Benefit Fund
Suffolk County Superior Officers Association Benefit Fund
Superior Officers Council
Teachers College at Columbia University
Teamsters Local 237 Babylon Welfare Fund
Teamsters Local 237 Brentwood Welfare Fund
Teamsters Local 237 Islip Welfare Fund
Teamsters Local 237 New York City Welfare Fund
Teamsters Local 237 North Babylon Welfare Fund
Teamsters Local 237 Plainview Welfare Fund
Teamsters Local 237 Retiree Fund
Teamsters Local 237 West Islip Welfare Fund
Teamsters Local 72 Welfare Fund
Texas Health and Human Services Commission
Town Of Hempstead
UFCW Local 2013 Health and Welfare Fund
Uniformed Fire Alarm Dispatchers Benevolent Association
Uniformed Fire Officers Association
Uniformed Firefighters Association Security Benefit Fund
Uniformed Sanitationmen’s Association Local 831
United Federation of Teachers Welfare Fund
United Federation of Teachers Health Care Chapter Benefit fund
United Food and Commercial Workers Local 888 Health and Pension Funds
United Public Service Employees Union Benefit Plan
United Teamsters Fund
Utah Department of Health and Human Services
VillageCareMAX
VNS CHOICE doing business as VNS Health Health Plans.
Wellcare
Wyandanch Union Free School District
York MG/York Home Care
YourCare Health
