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Ransomware attack continues to disrupt 2 CT hospital systems
Staff report
Aug. 11, 2023
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Manchester Memorial Hospital
Manchester Memorial Hospital

Jim Michaud / Hearst Connecticut Media
A ransomware attack continued to disrupt some services Friday at two Connecticut health care systems owned by Prospect Medical Holdings.

Eastern Connecticut Health Network, which operates Manchester Memorial Hospital and Rockville General Hospital in Vernon, and Waterbury Health, which operates Waterbury Hospital, reported on their websites Friday that some services and locations continued to be temporarily closed nearly a week after their parent company reported being hit by a ransomware attack.

"The outage has affected some of our outpatient services, mostly blood draw and some patient appointments. We have contacted and will continue to contact any affected patients," Waterbury Health said on its website, referring patients to an appointment information line, 203-573-6595, for more information.

Waterbury Health's website reported that blood draw locations were closed, except for an outpatient blood drawing location at Waterbury Hospital.

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ECHN said on its website that GI procedures were unavailable and that Evergreen and Tolland Imaging, outpatient blood drawing and its Women's Center were closed, along with outpatient medical imaging on weekdays.

ECHN posted a list of temporary numbers for patients to contact its offices and providers.

In a statement earlier this week, Nina Kruse, ECHN's vice president for communications and public affairs, said, "Prospect Medical Holdings Inc. recently experienced a data security incident that has disrupted our operations. Upon learning of this, we took our systems offline to protect them and launched an investigation with the help of third-party cybersecurity specialists."

The state Department of Public Health said Tuesday that it had opened an investigation into Manchester Memorial Hospital. "We can confirm that there is an open investigation, but cannot release any details or additional information," Christopher Boyle, spokesperson for DPH.

The FBI is also investigating the ransomware attack, which has disrupted hospital systems run by Prospect Medical Holdings in multiple states, including the two in Connecticut.