Cummins Behavioral Health Systems, Inc. Issues Notice of Security Incident March 9 2023
Website Notice
Cummins Behavioral Health Systems, Inc. Issues Notice of Security Incident
Cummins Behavioral Health Systems, Inc. recently experienced a data security incident which may
have affected the information of certain individuals. Cummins Behavioral Health Systems, Inc. has
since worked diligently to determine what happened and what information was involved as a result
of this incident.
On or about March 9, 2023, Cummins Behavioral Health Systems, Inc. discovered a ransom note
within its environment, placed by an unathorized individual. During a typical ransomware incident,
cybercriminals try to encrypt or “lock” an organization’s digital files in an attempt to get paid for
a digital key to unlock the files. Significantly, no encryption occurred as a result of the incident.
Cummins Behavioral Health Systems, Inc. promptly launched an investigation, engaged a national
cybersecurity firm to assist in assessing the scope of the incident and took steps to mitigate the
potential impact to the community. Unfortunately, these types of incidents are becoming
increasingly common and even organizations with some of the most sophisticated IT infrastructure
available are affected. Cummins Behavioral Health Systems, Inc. has diligently worked to
determine what happened and what information was involved as a result of this incident. A thirdparty forensic investigation determined the incident occurred between February 2, 2023 and March
9, 2023.
The elements of personal information that may have been impacted as a result of this incident
varies per individual and potentially included: names, addresses, dates of birth, driver's
license/State ID numbers, Social Security numbers, financial account information, payment card
information, usernames and passwords, health insurance information and medical information.
As of this writing, Cummins Behavioral Health Systems, Inc. has not received any reports from
individuals of related misuse, identity theft or fraud since the date of the incident. As data incidents
are increasingly common, Cummins Behavioral Health Systems, Inc. encourages you to always
remain vigilant, monitor your accounts, and immediately report any suspicious activity or
suspected misuse of your personal information.
Cummins Behavioral Health Systems, Inc. mailed notification letters to potentially affected
individuals on August 11, 2023. The letters included additional information about what occurred,
outlined the personal information that was potentially impacted, and provided a toll-free number
that individuals can call to learn more about the incident. The call center can be reached at 1-888-
756-0010, and is available Monday through Friday, 9:00 a.m. and 9:00 p.m. Eastern Time.
Cummins Behavioral Health Systems, Inc. understands the inconvenience or concern that this
matter may cause and remains dedicated to ensuring the privacy and security of information within
its control.
Steps Individuals Can Take to Protect Personal Information
Monitor Accounts
Under U.S. law, a consumer is entitled to one free credit report annually from each of the three
major credit reporting bureaus, Equifax, Experian, and TransUnion. To order your free credit
report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also directly
contact the three major credit reporting bureaus listed below to request a free copy of your credit
report.
Website Notice
Fraud Alerts
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An
initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud
alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s
identity before extending new credit. If you are a victim of identity theft, you are entitled to an
extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud
alert, please contact any one of the three major credit reporting bureaus listed below.
Security Freeze
Consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit
bureau from releasing information in the credit report without the consumer’s express
authorization. The credit freeze is designed to prevent credit, loans, and services from being
approved in your name without your consent. However, you should be aware that using a credit
freeze to take control over who gets access to the personal and financial information in your credit
report may delay, interfere with, or prohibit the timely approval of any subsequent request or
application you make regarding a new loan, credit, mortgage, or any other account involving the
extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze
on your credit report.
1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID
card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement
agency concerning identity theft if you are a victim of identity theft.
Should you wish to place a fraud alert or credit freeze, please contact the three major credit
reporting bureaus listed below:
Equifax Experian TransUnion
https://www.equifax.com/pers
onal/credit-report-services/ https://www.experian.com/help/
https://www.transunion.com/
credit-help
888-298-0045 1-888-397-3742 833-395-6938
Equifax Fraud Alert
P.O. Box 105069
Atlanta, GA 30348-5069
Experian Fraud Alert
P.O. Box 9554
Allen, TX 75013
TransUnion Fraud Alert
P.O. Box 2000
Chester, PA 19016
Equifax Credit Freeze
P.O. Box 105788
Atlanta, GA 30348-5788
Experian Credit Freeze
P.O. Box 9554
Allen, TX 75013
TransUnion Credit Freeze
P.O. Box 160
Woodlyn, PA 19094
Free Credit Reports
Further, you may obtain a copy of your credit report, free of charge, whether or not you suspect
any unauthorized activity on your account. You may obtain a free copy of your credit report from
Website Notice
each of the three nationwide credit reporting agencies. To order your free credit report, please
visit www.annualcreditreport.com, or call toll-free at 1-877-322-8228. You can also order your
annual free credit report by mailing a completed Annual Credit Report Request Form (available
at https://www.consumer.ftc.gov/articles/0155-free-credit-reports) to: Annual Credit Report
Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281.
Implementing an Identity Protection PIN (IP PIN) with the IRS
An Identity Protection PIN (IP PIN) is a six-digit number that prevents someone else from filing
a tax return using your Social Security number or Individual Taxpayer Identification Number.
The IP PIN is known only to you and the IRS. It helps the IRS verify your identity when you file
your electronic or paper tax return. Even though you may not have a filing requirement, an IP
PIN still protects your account.
If you don't already have an IP PIN, you may get an IP PIN as a proactive step to protect yourself
from tax-related identity theft. If you want to request an IP PIN, please note: you must pass an
identity verification process; and Spouses and dependents are eligible for an IP PIN if they can
pass the identity verification process. The fastest way to receive an IP PIN is by using the online
Get an IP PIN tool found here: https://www.irs.gov/identity-theft-fraud-scams/get-an-identityprotection-pin. If you wish to get an IP PIN and you don’t already have an account on IRS.gov,
you must register to validate your identity.
Some items to consider when obtaining an IP PIN with the IRS:
• An IP PIN is valid for one calendar year.
• A new IP PIN is generated each year for your account.
• Logging back into the Get an IP PIN tool, will display your current IP PIN.
• An IP PIN must be used when filing any federal tax returns during the year including
prior year returns.
• FAQs about the Identity Protection Personal Identification Number (IP PIN)
Individuals may further educate yourself regarding identity theft, fraud alerts, credit freezes, and
the steps you can take to protect your personal information by contacting the consumer reporting
bureaus, the Federal Trade Commission, or your state Attorney General. The Federal Trade
Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580;
www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The
Federal Trade Commission also encourages those who discover that their information has been
misused to file a complaint with them. You can obtain further information on how to file such a
complaint by way of the contact information listed above. You have the right to file a police report
if you ever experience identity theft or fraud. Please note that in order to file a report with law
enforcement for identity theft, you will likely need to provide some proof that you have been a
victim. Instances of known or suspected identity theft should also be reported to law enforcement
and your state Attorney General. This notice has not been delayed by law enforcement.
Cummins Behavioral Health Systems, Inc. Issues Notice of Security Incident
Cummins Behavioral Health Systems, Inc. recently experienced a data security incident which may
have affected the information of certain individuals. Cummins Behavioral Health Systems, Inc. has
since worked diligently to determine what happened and what information was involved as a result
of this incident.
On or about March 9, 2023, Cummins Behavioral Health Systems, Inc. discovered a ransom note
within its environment, placed by an unathorized individual. During a typical ransomware incident,
cybercriminals try to encrypt or “lock” an organization’s digital files in an attempt to get paid for
a digital key to unlock the files. Significantly, no encryption occurred as a result of the incident.
Cummins Behavioral Health Systems, Inc. promptly launched an investigation, engaged a national
cybersecurity firm to assist in assessing the scope of the incident and took steps to mitigate the
potential impact to the community. Unfortunately, these types of incidents are becoming
increasingly common and even organizations with some of the most sophisticated IT infrastructure
available are affected. Cummins Behavioral Health Systems, Inc. has diligently worked to
determine what happened and what information was involved as a result of this incident. A thirdparty forensic investigation determined the incident occurred between February 2, 2023 and March
9, 2023.
The elements of personal information that may have been impacted as a result of this incident
varies per individual and potentially included: names, addresses, dates of birth, driver's
license/State ID numbers, Social Security numbers, financial account information, payment card
information, usernames and passwords, health insurance information and medical information.
As of this writing, Cummins Behavioral Health Systems, Inc. has not received any reports from
individuals of related misuse, identity theft or fraud since the date of the incident. As data incidents
are increasingly common, Cummins Behavioral Health Systems, Inc. encourages you to always
remain vigilant, monitor your accounts, and immediately report any suspicious activity or
suspected misuse of your personal information.
Cummins Behavioral Health Systems, Inc. mailed notification letters to potentially affected
individuals on August 11, 2023. The letters included additional information about what occurred,
outlined the personal information that was potentially impacted, and provided a toll-free number
that individuals can call to learn more about the incident. The call center can be reached at 1-888-
756-0010, and is available Monday through Friday, 9:00 a.m. and 9:00 p.m. Eastern Time.
Cummins Behavioral Health Systems, Inc. understands the inconvenience or concern that this
matter may cause and remains dedicated to ensuring the privacy and security of information within
its control.
Steps Individuals Can Take to Protect Personal Information
Monitor Accounts
Under U.S. law, a consumer is entitled to one free credit report annually from each of the three
major credit reporting bureaus, Equifax, Experian, and TransUnion. To order your free credit
report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also directly
contact the three major credit reporting bureaus listed below to request a free copy of your credit
report.
Website Notice
Fraud Alerts
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An
initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud
alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s
identity before extending new credit. If you are a victim of identity theft, you are entitled to an
extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud
alert, please contact any one of the three major credit reporting bureaus listed below.
Security Freeze
Consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit
bureau from releasing information in the credit report without the consumer’s express
authorization. The credit freeze is designed to prevent credit, loans, and services from being
approved in your name without your consent. However, you should be aware that using a credit
freeze to take control over who gets access to the personal and financial information in your credit
report may delay, interfere with, or prohibit the timely approval of any subsequent request or
application you make regarding a new loan, credit, mortgage, or any other account involving the
extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze
on your credit report.
1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID
card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement
agency concerning identity theft if you are a victim of identity theft.
Should you wish to place a fraud alert or credit freeze, please contact the three major credit
reporting bureaus listed below:
Equifax Experian TransUnion
https://www.equifax.com/pers
onal/credit-report-services/ https://www.experian.com/help/
https://www.transunion.com/
credit-help
888-298-0045 1-888-397-3742 833-395-6938
Equifax Fraud Alert
P.O. Box 105069
Atlanta, GA 30348-5069
Experian Fraud Alert
P.O. Box 9554
Allen, TX 75013
TransUnion Fraud Alert
P.O. Box 2000
Chester, PA 19016
Equifax Credit Freeze
P.O. Box 105788
Atlanta, GA 30348-5788
Experian Credit Freeze
P.O. Box 9554
Allen, TX 75013
TransUnion Credit Freeze
P.O. Box 160
Woodlyn, PA 19094
Free Credit Reports
Further, you may obtain a copy of your credit report, free of charge, whether or not you suspect
any unauthorized activity on your account. You may obtain a free copy of your credit report from
Website Notice
each of the three nationwide credit reporting agencies. To order your free credit report, please
visit www.annualcreditreport.com, or call toll-free at 1-877-322-8228. You can also order your
annual free credit report by mailing a completed Annual Credit Report Request Form (available
at https://www.consumer.ftc.gov/articles/0155-free-credit-reports) to: Annual Credit Report
Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281.
Implementing an Identity Protection PIN (IP PIN) with the IRS
An Identity Protection PIN (IP PIN) is a six-digit number that prevents someone else from filing
a tax return using your Social Security number or Individual Taxpayer Identification Number.
The IP PIN is known only to you and the IRS. It helps the IRS verify your identity when you file
your electronic or paper tax return. Even though you may not have a filing requirement, an IP
PIN still protects your account.
If you don't already have an IP PIN, you may get an IP PIN as a proactive step to protect yourself
from tax-related identity theft. If you want to request an IP PIN, please note: you must pass an
identity verification process; and Spouses and dependents are eligible for an IP PIN if they can
pass the identity verification process. The fastest way to receive an IP PIN is by using the online
Get an IP PIN tool found here: https://www.irs.gov/identity-theft-fraud-scams/get-an-identityprotection-pin. If you wish to get an IP PIN and you don’t already have an account on IRS.gov,
you must register to validate your identity.
Some items to consider when obtaining an IP PIN with the IRS:
• An IP PIN is valid for one calendar year.
• A new IP PIN is generated each year for your account.
• Logging back into the Get an IP PIN tool, will display your current IP PIN.
• An IP PIN must be used when filing any federal tax returns during the year including
prior year returns.
• FAQs about the Identity Protection Personal Identification Number (IP PIN)
Individuals may further educate yourself regarding identity theft, fraud alerts, credit freezes, and
the steps you can take to protect your personal information by contacting the consumer reporting
bureaus, the Federal Trade Commission, or your state Attorney General. The Federal Trade
Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580;
www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The
Federal Trade Commission also encourages those who discover that their information has been
misused to file a complaint with them. You can obtain further information on how to file such a
complaint by way of the contact information listed above. You have the right to file a police report
if you ever experience identity theft or fraud. Please note that in order to file a report with law
enforcement for identity theft, you will likely need to provide some proof that you have been a
victim. Instances of known or suspected identity theft should also be reported to law enforcement
and your state Attorney General. This notice has not been delayed by law enforcement.
