Notice – ARx Patient Solutions
Notice
ARx Patient Solutions Notice of Data Privacy Incident
ARx Patient Solutions is providing notice of a data privacy event that affected certain personal information.
It was determined that in March 2022, an employee M365 account was compromised and accessed by an unauthorized third party. On discovery of the incident, ARx Patient Solutions disabled the account, contained the disruption, engaged an industry-leading cybersecurity firm to complete an investigation, and accelerated implementation of already-established key initiatives to strengthen our systems and security protocols. Based on findings from the investigation, ARx Patient Solutions has determined that personal information was contained in files potentially accessed by the unauthorized third party.
Based on a thorough investigation of the data, it was determined that information impacted by the incident differed by individual and included name, medical information and health insurance information, and in some limited cases, Social Security Number may have been accessed. Additionally, investigation findings indicate that there is no evidence of misuse of the information.
ARx Patient Solutions is notifying those individuals whose information may have been impacted. As an added safeguard, ARx Patient Solutions is providing complimentary identity theft protection and credit monitoring services.
For individuals seeking more information or who have questions, please call the dedicated toll-free helpline set up specifically for this purpose at (866) 547-2299, Monday through Friday, 8:00 a.m. – 5:30 p.m. Central Time.
ARx Patient Solutions Notice of Data Privacy Incident
ARx Patient Solutions is providing notice of a data privacy event that affected certain personal information.
It was determined that in March 2022, an employee M365 account was compromised and accessed by an unauthorized third party. On discovery of the incident, ARx Patient Solutions disabled the account, contained the disruption, engaged an industry-leading cybersecurity firm to complete an investigation, and accelerated implementation of already-established key initiatives to strengthen our systems and security protocols. Based on findings from the investigation, ARx Patient Solutions has determined that personal information was contained in files potentially accessed by the unauthorized third party.
Based on a thorough investigation of the data, it was determined that information impacted by the incident differed by individual and included name, medical information and health insurance information, and in some limited cases, Social Security Number may have been accessed. Additionally, investigation findings indicate that there is no evidence of misuse of the information.
ARx Patient Solutions is notifying those individuals whose information may have been impacted. As an added safeguard, ARx Patient Solutions is providing complimentary identity theft protection and credit monitoring services.
For individuals seeking more information or who have questions, please call the dedicated toll-free helpline set up specifically for this purpose at (866) 547-2299, Monday through Friday, 8:00 a.m. – 5:30 p.m. Central Time.
