Rundle Notification Letter - CA -_Redacted
January 11, 2023
Drs. Keith and Herman Rundle
c/o Cyberscout
PO Box 1286
Dearborn, MI 48120-9998
Notice of Data Breach
Dear , We are writing in order to inform you of a recent data security incident that may have resulted in unauthorized access to
your personal information. At this time, we are unaware of any fraudulent misuse of your personal information. Drs. Keith and Herman Rundle take the privacy of your personal information seriously, and we want to provide you with
information and resources you can use to protect your information. This letter contains information about the incident and
information about how to protect your personal information going forward. What Happened and What Information was Involved:
Recently, the office of Drs. Keith and Herman Rundle detected and stopped a network security incident. An unauthorized
third party temporarily gained access to our network environment. Although we have found no evidence that your
information has been specifically misused as a result of the incident, an investigation revealed that the following categories
of your information which may have been exposed: name, date of birth, and treatment information. We maintain this
information consistent with our business practices in order to facilitate the treatment of our patients and correspond with
patients’ primary care physicians.
As of this writing, we have not received any reports of related identity theft related to the incident. What We Are Doing:
Data privacy is among our highest priorities, and we are committed to doing everything we can to protect the privacy and
security of the personal information in our care. We have implemented measures to strengthen the security of our network
environment. We are providing you with access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit
Score services at no charge. These services provide you with alerts for twelve months from the date of enrollment when
changes occur to your credit file. This notification is sent to you the same day that the change or update takes place with
the bureau. Finally, we are providing you with proactive fraud assistance to help with any questions that you might have
or in event that you become a victim of fraud. These services will be provided by Cyberscout through Identity Force, a
TransUnion company specializing in fraud assistance and remediation services. While we are covering the cost of these
services, you will need to complete the activation process listed in the Steps You Can Take to Help Protect Your Information
section. When prompted please provide the unique code also listed. In order to receive monitoring services, you must
enroll within 90 days from the date of this letter.
P18HFA00300001000010102G0500
What You Can Do:
We encourage you to review your account statements, and to monitor your credit reports for suspicious or unauthorized
activity. Additionally, security experts suggest that you contact your financial institution and all major credit bureaus to
inform them of such a breach and then take whatever steps are recommended to protect your interests, including the possible
placement of a fraud alert on your credit file. Please review the enclosed Steps You Can Take to Help Protect Your
Information, to learn more about how to protect against the possibility of information misuse. We value the safety of your personal information, and are offering complimentary credit monitoring and identity theft
protection services through Cyberscout. Cyberscout services include: 12 months of credit monitoring and fully managed ID
theft recovery services. With this protection, Cyberscout will help you resolve issues if your identity is compromised. We encourage you to remain vigilant against incidents of identity theft and fraud by enrolling in this free identify theft
protection and credit monitoring. Contact Cyberscout with any questions. Representatives are available for 90 days from
the date of this letter, to assist you with questions regarding this incident, between the hours of 8:00 am to 8:00 pm Eastern
time, Monday through Friday. Please call the help line 1-833-570-2866 and supply the fraud specialist with your unique
code listed above. To extend these services, enrollment in the monitoring services described below is required.
Again, at this time, there is no evidence that your information has been taken or misused. However, we encourage you to
take full advantage of this service offering. Cyberscout representatives have been fully versed on the incident and can
answer questions or concerns you may have regarding protection of your personal information.
Enclosed you will find additional information regarding the resources available to you, and the steps that you can take to
further protect your personal information.
For More Information:
We recognize you may have questions not addressed in this letter. If you have additional questions, please contact
Cyberscout at 1-833-570-2866.
Drs. Keith and Herman Rundle value the privacy and importance of your personal data, and we apologize for any
inconvenience or concern that this incident has caused.
Sincerely,
Dr. Keith Rundle
(Enclosure)
Steps You Can Take to Help Protect Your Information
How do I enroll for the free services?
To enroll in Credit Monitoring services at no charge, please log on to https://secure.identityforce.com/benefit/krmd and follow
the instructions provided. When prompted please provide the following unique code to receive services: In order for
you to receive the monitoring services described above, you must enroll within 90 days from the date of this letter. The enrollment
requires an internet connection and e-mail account and may not be available to minors under the age of 18 years of age. Please note
that when signing up for monitoring services, you may be asked to verify personal information for your own protection to confirm
your identity.
Credit Reports: You may obtain a copy of your credit report, free of charge, whether or not you suspect any unauthorized activity
on your account. You may obtain a free copy of your credit report from each of the three nationwide credit reporting agencies. To
order your free credit report, please visit www.annualcreditreport.com, or call toll-free at 1-877-322-8228. You can also order your
annual free credit report by mailing a completed Annual Credit Report Request Form (available at
https://www.consumer.ftc.gov/articles/0155-free-credit-reports) to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281.
Fraud Alerts: You can place fraud alerts with the three credit bureaus by phone or online. A fraud alert tells creditors to follow
certain procedures, including contacting you, before they open any new accounts or change your existing accounts. For that reason, placing a fraud alert can protect you, but also may delay you when you seek to obtain credit. As of September 21, 2018, initial fraud
alerts last for one year. Victims of identity theft can also get an extended fraud alert for seven years.
Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/fraud/center.html
TransUnion
P.O. Box 2000
Chester, PA 19016
1-800-680-7289
www.transunion.com/fraud-alerts
Equifax
P.O. Box 105069
Atlanta, GA 30348
1-800-525-6285
https://www.equifax.com/personal/credit-r
eport-services/credit-fraud-alerts/
Monitoring: You should always remain vigilant for incidents of fraud and identity theft by reviewing credit card account statements
and by monitoring your credit report for suspicious or unusual activity.
Security Freeze: You have the right to place a security freeze on your credit report. A security freeze is intended to prevent credit,
loans, and services from being approved in your name without your consent. To place a security freeze on your credit report, you
need to make a request to each consumer reporting agency. You may make that request by certified mail, overnight mail, regular
stamped mail, or by following the instructions found at the websites listed below. The following information must be included when
requesting a security freeze (note that if you are requesting a credit report for your spouse or a minor under the age of 16, this
information must be provided for him/her as well): (1) full name, with middle initial and any suffixes; (2) Social Security number;
(3) date of birth; (4) current address and any previous addresses for the past five years; and (5) any applicable incident report or
complaint with a law enforcement agency or the Registry of Motor Vehicles. The request must also include a copy of a
government-issued identification card and a copy of a recent utility bill or bank or insurance statement. It is essential that each copy
be legible, display your name and current mailing address, and the date of issue. As of September 21, 2018, it is free to place, lift, or
remove a security freeze. You may also place a security freeze for children under the age of 16. You may obtain a free security
freeze by contacting any one or more of the following national consumer reporting agencies:
Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/freeze/center.html
TransUnion
P.O. Box 160
Woodlyn, PA 19094
1-888-909-8872
www.transunion.com/credit-freeze
Equifax
P.O. Box 105788
Atlanta, GA 30348-5788
1-888-298-0045
https://www.equifax.com/personal/credit-r
eport-services/credit-freeze/
File Police Report: You have the right to file or obtain a police report if you experience identity fraud. Please note that in order to
file a crime report or incident report with law enforcement for identity theft, you will likely need to provide proof that you have been
a victim. A police report is often required to dispute fraudulent items. You can generally report suspected incidents of identity theft
to local law enforcement or to the Attorney General.
P18HFA0030000100001020280000
FTC and Attorneys General: You can further educate yourself regarding identity theft, fraud alerts, security freezes, and the
steps you can take to protect yourself, by contacting the consumer reporting agencies, the Federal Trade Commission, or your
state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC
20580, www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338), TTY: 1-866-653-4261. The Federal Trade Commission also
encourages those who discover that their information has been misused to file a complaint with them. You can obtain further
information on how to file such a complaint by way of the contact information listed above. Instances of known or suspected
identity theft should also be reported to law enforcement.
For residents of Iowa: State law advises you to report any suspected identity theft to law enforcement or to the Attorney
General. For residents of Massachusetts: It is required by state law that you are informed of your right to obtain a police report filed in
regard to this incident. If you are the victim of identity theft, you also have the right to file a police report and obtain a copy of it.
For residents of New Mexico: State law advises you to review personal account statements and credit reports, as applicable, to
detect errors resulting from the security breach. You have rights pursuant to the Fair Credit Reporting Act, such as the right to
be told if information in your credit file has been used against you, the right to know what is in your credit file, the right to ask
for your credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit
Reporting Act, the consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information;
consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give your
consent for credit reports to be provided to employers; you may limit “prescreened” offers of credit and insurance you get based
on information in your credit report; and you may seek damages from violators. You may have additional rights under the Fair
Credit Reporting Act not summarized here. Identity theft victims and active duty military personnel have specific additional
rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant to the Fair Credit Reporting
Act at www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf or by writing Consumer Response
Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.
For residents of Oregon: State law advises you to report any suspected identity theft to law enforcement, including the Attorney
General, and the Federal Trade Commission.
For residents of Rhode Island: It is required by state law that you are informed of your right to file or obtain a police report in
regard to this incident. For residents of Arizona, Colorado, District of Columbia, Illinois, Maryland, New York, North Carolina, and Rhode Island:
You can obtain information from the Offices of the Attorney General and the Federal Trade Commission about fraud alerts, security freezes, and steps you can take toward preventing identity theft. Federal Trade Commission - Consumer Response Center: 600 Pennsylvania Ave, NW, Washington, DC 20580;
1-877-IDTHEFT (438-4338); www.identitytheft.gov
Arizona Office of the Attorney General Consumer Protection & Advocacy Section, 2005 North Central Avenue, Phoenix, AZ
85004 1-602-542-5025
Colorado Office of the Attorney General Consumer Protection 1300 Broadway, 9th Floor, Denver, CO 80203 1-720-508-6000
www.coag.gov
District of Columbia Office of the Attorney General – Office of Consumer Protection: 400 6th Street, NW, Washington, DC
20001; 202-727-3400; www.oag.dc.gov
Illinois office of the Attorney General - 100 West Randolph Street, Chicago, IL 60601; 1-866-999-5630;
www.illinoisattorneygeneral.gov
Maryland Office of the Attorney General - Consumer Protection Division: 200 St. Paul Place, 16th floor, Baltimore, MD
21202; 1-888-743-0023; www.oag.state.md.us
New York Office of Attorney General - Consumer Frauds & Protection: The Capitol, Albany, NY 12224; 1-800-771-7755;
https://ag.ny.gov/consumer-frauds/identity-theft
North Carolina Office of the Attorney General - Consumer Protection Division: 9001 Mail Service Center, Raleigh, NC
27699; 1-877-566-7226; www.ncdoj.com
Rhode Island Office of the Attorney General - Consumer Protection: 150 South Main St., Providence RI 02903;
1-401-274-4400; www.riag.ri.gov
Drs. Keith and Herman Rundle
c/o Cyberscout
PO Box 1286
Dearborn, MI 48120-9998
Notice of Data Breach
Dear , We are writing in order to inform you of a recent data security incident that may have resulted in unauthorized access to
your personal information. At this time, we are unaware of any fraudulent misuse of your personal information. Drs. Keith and Herman Rundle take the privacy of your personal information seriously, and we want to provide you with
information and resources you can use to protect your information. This letter contains information about the incident and
information about how to protect your personal information going forward. What Happened and What Information was Involved:
Recently, the office of Drs. Keith and Herman Rundle detected and stopped a network security incident. An unauthorized
third party temporarily gained access to our network environment. Although we have found no evidence that your
information has been specifically misused as a result of the incident, an investigation revealed that the following categories
of your information which may have been exposed: name, date of birth, and treatment information. We maintain this
information consistent with our business practices in order to facilitate the treatment of our patients and correspond with
patients’ primary care physicians.
As of this writing, we have not received any reports of related identity theft related to the incident. What We Are Doing:
Data privacy is among our highest priorities, and we are committed to doing everything we can to protect the privacy and
security of the personal information in our care. We have implemented measures to strengthen the security of our network
environment. We are providing you with access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit
Score services at no charge. These services provide you with alerts for twelve months from the date of enrollment when
changes occur to your credit file. This notification is sent to you the same day that the change or update takes place with
the bureau. Finally, we are providing you with proactive fraud assistance to help with any questions that you might have
or in event that you become a victim of fraud. These services will be provided by Cyberscout through Identity Force, a
TransUnion company specializing in fraud assistance and remediation services. While we are covering the cost of these
services, you will need to complete the activation process listed in the Steps You Can Take to Help Protect Your Information
section. When prompted please provide the unique code also listed. In order to receive monitoring services, you must
enroll within 90 days from the date of this letter.
P18HFA00300001000010102G0500
What You Can Do:
We encourage you to review your account statements, and to monitor your credit reports for suspicious or unauthorized
activity. Additionally, security experts suggest that you contact your financial institution and all major credit bureaus to
inform them of such a breach and then take whatever steps are recommended to protect your interests, including the possible
placement of a fraud alert on your credit file. Please review the enclosed Steps You Can Take to Help Protect Your
Information, to learn more about how to protect against the possibility of information misuse. We value the safety of your personal information, and are offering complimentary credit monitoring and identity theft
protection services through Cyberscout. Cyberscout services include: 12 months of credit monitoring and fully managed ID
theft recovery services. With this protection, Cyberscout will help you resolve issues if your identity is compromised. We encourage you to remain vigilant against incidents of identity theft and fraud by enrolling in this free identify theft
protection and credit monitoring. Contact Cyberscout with any questions. Representatives are available for 90 days from
the date of this letter, to assist you with questions regarding this incident, between the hours of 8:00 am to 8:00 pm Eastern
time, Monday through Friday. Please call the help line 1-833-570-2866 and supply the fraud specialist with your unique
code listed above. To extend these services, enrollment in the monitoring services described below is required.
Again, at this time, there is no evidence that your information has been taken or misused. However, we encourage you to
take full advantage of this service offering. Cyberscout representatives have been fully versed on the incident and can
answer questions or concerns you may have regarding protection of your personal information.
Enclosed you will find additional information regarding the resources available to you, and the steps that you can take to
further protect your personal information.
For More Information:
We recognize you may have questions not addressed in this letter. If you have additional questions, please contact
Cyberscout at 1-833-570-2866.
Drs. Keith and Herman Rundle value the privacy and importance of your personal data, and we apologize for any
inconvenience or concern that this incident has caused.
Sincerely,
Dr. Keith Rundle
(Enclosure)
Steps You Can Take to Help Protect Your Information
How do I enroll for the free services?
To enroll in Credit Monitoring services at no charge, please log on to https://secure.identityforce.com/benefit/krmd and follow
the instructions provided. When prompted please provide the following unique code to receive services: In order for
you to receive the monitoring services described above, you must enroll within 90 days from the date of this letter. The enrollment
requires an internet connection and e-mail account and may not be available to minors under the age of 18 years of age. Please note
that when signing up for monitoring services, you may be asked to verify personal information for your own protection to confirm
your identity.
Credit Reports: You may obtain a copy of your credit report, free of charge, whether or not you suspect any unauthorized activity
on your account. You may obtain a free copy of your credit report from each of the three nationwide credit reporting agencies. To
order your free credit report, please visit www.annualcreditreport.com, or call toll-free at 1-877-322-8228. You can also order your
annual free credit report by mailing a completed Annual Credit Report Request Form (available at
https://www.consumer.ftc.gov/articles/0155-free-credit-reports) to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281.
Fraud Alerts: You can place fraud alerts with the three credit bureaus by phone or online. A fraud alert tells creditors to follow
certain procedures, including contacting you, before they open any new accounts or change your existing accounts. For that reason, placing a fraud alert can protect you, but also may delay you when you seek to obtain credit. As of September 21, 2018, initial fraud
alerts last for one year. Victims of identity theft can also get an extended fraud alert for seven years.
Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/fraud/center.html
TransUnion
P.O. Box 2000
Chester, PA 19016
1-800-680-7289
www.transunion.com/fraud-alerts
Equifax
P.O. Box 105069
Atlanta, GA 30348
1-800-525-6285
https://www.equifax.com/personal/credit-r
eport-services/credit-fraud-alerts/
Monitoring: You should always remain vigilant for incidents of fraud and identity theft by reviewing credit card account statements
and by monitoring your credit report for suspicious or unusual activity.
Security Freeze: You have the right to place a security freeze on your credit report. A security freeze is intended to prevent credit,
loans, and services from being approved in your name without your consent. To place a security freeze on your credit report, you
need to make a request to each consumer reporting agency. You may make that request by certified mail, overnight mail, regular
stamped mail, or by following the instructions found at the websites listed below. The following information must be included when
requesting a security freeze (note that if you are requesting a credit report for your spouse or a minor under the age of 16, this
information must be provided for him/her as well): (1) full name, with middle initial and any suffixes; (2) Social Security number;
(3) date of birth; (4) current address and any previous addresses for the past five years; and (5) any applicable incident report or
complaint with a law enforcement agency or the Registry of Motor Vehicles. The request must also include a copy of a
government-issued identification card and a copy of a recent utility bill or bank or insurance statement. It is essential that each copy
be legible, display your name and current mailing address, and the date of issue. As of September 21, 2018, it is free to place, lift, or
remove a security freeze. You may also place a security freeze for children under the age of 16. You may obtain a free security
freeze by contacting any one or more of the following national consumer reporting agencies:
Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/freeze/center.html
TransUnion
P.O. Box 160
Woodlyn, PA 19094
1-888-909-8872
www.transunion.com/credit-freeze
Equifax
P.O. Box 105788
Atlanta, GA 30348-5788
1-888-298-0045
https://www.equifax.com/personal/credit-r
eport-services/credit-freeze/
File Police Report: You have the right to file or obtain a police report if you experience identity fraud. Please note that in order to
file a crime report or incident report with law enforcement for identity theft, you will likely need to provide proof that you have been
a victim. A police report is often required to dispute fraudulent items. You can generally report suspected incidents of identity theft
to local law enforcement or to the Attorney General.
P18HFA0030000100001020280000
FTC and Attorneys General: You can further educate yourself regarding identity theft, fraud alerts, security freezes, and the
steps you can take to protect yourself, by contacting the consumer reporting agencies, the Federal Trade Commission, or your
state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC
20580, www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338), TTY: 1-866-653-4261. The Federal Trade Commission also
encourages those who discover that their information has been misused to file a complaint with them. You can obtain further
information on how to file such a complaint by way of the contact information listed above. Instances of known or suspected
identity theft should also be reported to law enforcement.
For residents of Iowa: State law advises you to report any suspected identity theft to law enforcement or to the Attorney
General. For residents of Massachusetts: It is required by state law that you are informed of your right to obtain a police report filed in
regard to this incident. If you are the victim of identity theft, you also have the right to file a police report and obtain a copy of it.
For residents of New Mexico: State law advises you to review personal account statements and credit reports, as applicable, to
detect errors resulting from the security breach. You have rights pursuant to the Fair Credit Reporting Act, such as the right to
be told if information in your credit file has been used against you, the right to know what is in your credit file, the right to ask
for your credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit
Reporting Act, the consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information;
consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give your
consent for credit reports to be provided to employers; you may limit “prescreened” offers of credit and insurance you get based
on information in your credit report; and you may seek damages from violators. You may have additional rights under the Fair
Credit Reporting Act not summarized here. Identity theft victims and active duty military personnel have specific additional
rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant to the Fair Credit Reporting
Act at www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf or by writing Consumer Response
Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.
For residents of Oregon: State law advises you to report any suspected identity theft to law enforcement, including the Attorney
General, and the Federal Trade Commission.
For residents of Rhode Island: It is required by state law that you are informed of your right to file or obtain a police report in
regard to this incident. For residents of Arizona, Colorado, District of Columbia, Illinois, Maryland, New York, North Carolina, and Rhode Island:
You can obtain information from the Offices of the Attorney General and the Federal Trade Commission about fraud alerts, security freezes, and steps you can take toward preventing identity theft. Federal Trade Commission - Consumer Response Center: 600 Pennsylvania Ave, NW, Washington, DC 20580;
1-877-IDTHEFT (438-4338); www.identitytheft.gov
Arizona Office of the Attorney General Consumer Protection & Advocacy Section, 2005 North Central Avenue, Phoenix, AZ
85004 1-602-542-5025
Colorado Office of the Attorney General Consumer Protection 1300 Broadway, 9th Floor, Denver, CO 80203 1-720-508-6000
www.coag.gov
District of Columbia Office of the Attorney General – Office of Consumer Protection: 400 6th Street, NW, Washington, DC
20001; 202-727-3400; www.oag.dc.gov
Illinois office of the Attorney General - 100 West Randolph Street, Chicago, IL 60601; 1-866-999-5630;
www.illinoisattorneygeneral.gov
Maryland Office of the Attorney General - Consumer Protection Division: 200 St. Paul Place, 16th floor, Baltimore, MD
21202; 1-888-743-0023; www.oag.state.md.us
New York Office of Attorney General - Consumer Frauds & Protection: The Capitol, Albany, NY 12224; 1-800-771-7755;
https://ag.ny.gov/consumer-frauds/identity-theft
North Carolina Office of the Attorney General - Consumer Protection Division: 9001 Mail Service Center, Raleigh, NC
27699; 1-877-566-7226; www.ncdoj.com
Rhode Island Office of the Attorney General - Consumer Protection: 150 South Main St., Providence RI 02903;
1-401-274-4400; www.riag.ri.gov
