250,248 Unifi Mobile customers affected by data breach, says TM

250,248 Unifi Mobile customers affected by data breach, says TM
By NST Business - December 30, 2022 @ 11:07am
TM said it was closely monitoring the situation and was conducting additional assessments.
TM said it was closely monitoring the situation and was conducting additional assessments.
KUALA LUMPUR: Telekom Malaysia Bhd (TM) says 250,248 Unifi Mobile customers have been affected by a data breach on Dec 28.

They comprised both Unifi Mobile's individual customers as well as small and medium enterprises (SMEs).

The telco said the type of breached data involved customer names, phone numbers and emails. No other information was breached.

"TM confirms that the breach has been contained and has taken steps to minimise the potential impact to these 250,248 customers.

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"The specific customers affected have been notified. Customers who have not received any notification are not impacted.

"TM has also reported this matter to the relevant authorities (National Cyber Coordination and Command Centre, Department of Privacy and Data Protection and the Malaysian Communications and Multimedia Commission)," it said in a statement today.


TM said while additional security measures had been put in place to isolate the risk and protect customers, they did not experience any service disruptions in this incident.

TM said it was closely monitoring the situation and was conducting additional assessments.

"We advise customers to take extra precautions when receiving communications from unknown parties, as well as to secure their online information at all times.

"The privacy and security of TM's customers remain our highest priority and we take such matters seriously.

"We will continue to strengthen and ensure our data security framework, policies, systems and processes are continuously benchmarked against Bank Negara Malaysia's Risk Management in Technology standard and ISO27001, as well as other global standards to prevent such occurrences," it said.