Fitzgibbon Hospital Provides Notice of Data Security Incident
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Fitzgibbon Hospital
Provides Notice of Data Security Incident
Fitzgibbon Hospital is committed to maintaining the privacy and security of the information that
it maintains.
On June 6, 2022, Fitzgibbon Hospital detected unauthorized access within our network
environment. Upon learning of this issue, Fitzgibbon Hospital immediately launched a prompt and
thorough investigation in consultation with outside cybersecurity professionals who regularly
investigate and analyze these types of incidents. Though the investigation is ongoing, Fitzgibbon
Hospital discovered on December 1, 2022 that some patients’ identifiable and/or protected health
information may have been accessed and acquired in connection with this incident, including
impacted individuals’ full names, Social Security numbers, driver’s license numbers, financial
account numbers, health insurance information, and/or medical information. This incident does
not affect all Fitzgibbon Hospital patients and not all of these identifiers were included for all
individuals.
To date, Fitzgibbon Hospital is not aware of any reports of improper use of any information as a
direct result of this incident. Nevertheless, out of an abundance of caution, Fitzgibbon Hospital
notified impacted patients whose contact information Fitzgibbon Hospital had on file on or about
December 30, 2022. Patients whose Social Security numbers were impacted are being provided
with complimentary credit monitoring services. The notification letter advised affected patients
about the process for placing fraud alerts and/or security freezes on their credit files and obtaining
free credit reports. The affected service recipients were also provided with the contact information
for the consumer reporting agencies and the Federal Trade Commission.
At Fitzgibbon Hospital, protecting the privacy of personal information is a top priority. Fitzgibbon
Hospital is committed to maintaining the privacy of information pertaining to its patients and have
taken many precautions to safeguard it. Fitzgibbon Hospital continually evaluates and modifies its
practices to enhance the security and privacy of its patients’ information, including the education
and counseling of its workforce regarding patient privacy matters.
For individuals who have questions or need additional information regarding this incident, or to
determine if they are impacted, Fitzgibbon Hospital has set up a toll-free number at 855-624-3697.
This response line is staffed with professionals familiar with this incident and is available Monday
through Friday, 8:00 a.m. to 5:30 p.m. CST (excluding major U.S. holidays).
{10858033: }
– OTHER IMPORTANT INFORMATION –
Placing a Fraud Alert on Your Credit File.
We recommend that you place an initial one-year “Fraud Alert” on your credit files, at no charge.
A fraud alert tells creditors to contact you personally before they open any new accounts. To place
a fraud alert, call any one of the three major credit bureaus at the numbers listed below. As soon
as one credit bureau confirms your fraud alert, they will notify the others.
Equifax
P.O. Box 105069
Atlanta, GA 30348-5069
https://www.equifax.com/perso
nal/credit-report-services/creditfraud-alerts/
(800) 525-6285
Experian
P.O. Box 9554
Allen, TX 75013
https://www.experian.com
/fraud/center.html
(888) 397-3742
TransUnion
Fraud Victim Assistance
Department
P.O. Box 2000
Chester, PA 19016-2000
https://www.transunion.com/fra
ud-alerts
(800) 680-7289
Consider Placing a Security Freeze on Your Credit File.
If you are very concerned about becoming a victim of fraud or identity theft, you may request a
“Security Freeze” be placed on your credit file, at no charge. A security freeze prohibits, with
certain specific exceptions, the consumer reporting agencies from releasing your credit report or
any information from it without your express authorization. You may place a security freeze on
your credit report by contacting all three nationwide credit reporting companies at the numbers
below and following the stated directions or by sending a request in writing, by mail, to all three
credit reporting companies:
Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348-5788
https://www.equifax.com/person
al/credit-report-services/creditfreeze/
(888) 298-0045
Experian Security
Freeze
P.O. Box 9554
Allen, TX 75013
http://experian.com/fre
eze
(888) 397-3742
TransUnion Security Freeze
P.O. Box 160
Woodlyn, PA 19094
https://www.transunion.com/c
redit-freeze
(888) 909-8872
In order to place the security freeze, you’ll need to supply your name, address, date of birth, Social
Security number and other personal information. After receiving your freeze request, each credit
reporting company will send you a confirmation letter containing a unique PIN (personal
identification number) or password. Keep the PIN or password in a safe place. You will need it if
you choose to lift the freeze.
If your personal information has been used to file a false tax return, to open an account or to attempt
to open an account in your name or to commit fraud or other crimes against you, you may file a
police report in the City in which you currently reside.
If you do place a security freeze prior to enrolling in the credit monitoring service as described
above, you will need to remove the freeze in order to sign up for the credit monitoring service.
After you sign up for the credit monitoring service, you may refreeze your credit file.
{10858033: }
Obtaining a Free Credit Report.
Under federal law, you are entitled to one free credit report every 12 months from each of the
above three major nationwide credit reporting companies. Call 1-877-322-8228 or request your
free credit reports online at www.annualcreditreport.com. Once you receive your credit reports,
review them for discrepancies. Identify any accounts you did not open or inquiries from creditors
that you did not authorize. Verify all information is correct. If you have questions or notice
incorrect information, contact the credit reporting company.
Additional Helpful Resources.
Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade
Commission (FTC) recommends that you check your credit reports periodically. Checking your
credit report periodically can help you spot problems and address them quickly.
If you find suspicious activity on your credit reports or have reason to believe your information is
being misused, call your local law enforcement agency and file a police report. Be sure to obtain
a copy of the police report, as many creditors will want the information it contains to absolve you
of the fraudulent debts. You may also file a complaint with the FTC by contacting them on the
web at www.ftc.gov/idtheft, by phone at 1-877-IDTHEFT (1-877-438-4338), or by mail at Federal
Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW, Washington, DC
20580. Your complaint will be added to the FTC’s Identity Theft Data Clearinghouse, where it
will be accessible to law enforcement for their investigations. In addition, you may obtain
information from the FTC about fraud alerts and security freezes.
If this notice letter states that your financial account information and/or credit or debit card
information was impacted, we recommend that you contact your financial institution to inquire
about steps to take to protect your account, including whether you should close your account or
obtain a new account number.
Protecting Your Medical Information.
We have no evidence that your medical information involved in this incident was or will be used
for any unintended purposes. However, the following practices can provide additional safeguards
to protect against medical identity theft.
• Only share your health insurance cards with your health care providers and other family
members who are covered under your insurance plan or who help you with your medical
care.
• Review your “explanation of benefits statement” which you receive from your health
insurance company. Follow up with your insurance company or care provider for any items
you do not recognize. If necessary, contact the care provider on the explanation of benefits
statement and ask for copies of medical records from the date of the potential access (noted
above) to current date.
• Ask your insurance company for a current year-to-date report of all services paid for you
as a beneficiary. Follow up with your insurance company or the care provider for any items
you do not recognize.
{10858033: }
Massachusetts Residents: Under Massachusetts law, you have the right to obtain a police report
in regard to this incident. If you are the victim of identity theft, you also have the right to file a
police report and obtain a copy of it.
North Carolina Residents: You may obtain information about preventing identity theft from the
North Carolina Attorney General’s Office: Office of the Attorney General of North Carolina,
Consumer Protection Division, 9001 Mail Service Center, Raleigh, NC 27699-9001,
www.ncdoj.gov/, Telephone: 877-566-7226 (Toll-free within North Carolina), 919-716-6000.
Fitzgibbon Hospital
Provides Notice of Data Security Incident
Fitzgibbon Hospital is committed to maintaining the privacy and security of the information that
it maintains.
On June 6, 2022, Fitzgibbon Hospital detected unauthorized access within our network
environment. Upon learning of this issue, Fitzgibbon Hospital immediately launched a prompt and
thorough investigation in consultation with outside cybersecurity professionals who regularly
investigate and analyze these types of incidents. Though the investigation is ongoing, Fitzgibbon
Hospital discovered on December 1, 2022 that some patients’ identifiable and/or protected health
information may have been accessed and acquired in connection with this incident, including
impacted individuals’ full names, Social Security numbers, driver’s license numbers, financial
account numbers, health insurance information, and/or medical information. This incident does
not affect all Fitzgibbon Hospital patients and not all of these identifiers were included for all
individuals.
To date, Fitzgibbon Hospital is not aware of any reports of improper use of any information as a
direct result of this incident. Nevertheless, out of an abundance of caution, Fitzgibbon Hospital
notified impacted patients whose contact information Fitzgibbon Hospital had on file on or about
December 30, 2022. Patients whose Social Security numbers were impacted are being provided
with complimentary credit monitoring services. The notification letter advised affected patients
about the process for placing fraud alerts and/or security freezes on their credit files and obtaining
free credit reports. The affected service recipients were also provided with the contact information
for the consumer reporting agencies and the Federal Trade Commission.
At Fitzgibbon Hospital, protecting the privacy of personal information is a top priority. Fitzgibbon
Hospital is committed to maintaining the privacy of information pertaining to its patients and have
taken many precautions to safeguard it. Fitzgibbon Hospital continually evaluates and modifies its
practices to enhance the security and privacy of its patients’ information, including the education
and counseling of its workforce regarding patient privacy matters.
For individuals who have questions or need additional information regarding this incident, or to
determine if they are impacted, Fitzgibbon Hospital has set up a toll-free number at 855-624-3697.
This response line is staffed with professionals familiar with this incident and is available Monday
through Friday, 8:00 a.m. to 5:30 p.m. CST (excluding major U.S. holidays).
{10858033: }
– OTHER IMPORTANT INFORMATION –
Placing a Fraud Alert on Your Credit File.
We recommend that you place an initial one-year “Fraud Alert” on your credit files, at no charge.
A fraud alert tells creditors to contact you personally before they open any new accounts. To place
a fraud alert, call any one of the three major credit bureaus at the numbers listed below. As soon
as one credit bureau confirms your fraud alert, they will notify the others.
Equifax
P.O. Box 105069
Atlanta, GA 30348-5069
https://www.equifax.com/perso
nal/credit-report-services/creditfraud-alerts/
(800) 525-6285
Experian
P.O. Box 9554
Allen, TX 75013
https://www.experian.com
/fraud/center.html
(888) 397-3742
TransUnion
Fraud Victim Assistance
Department
P.O. Box 2000
Chester, PA 19016-2000
https://www.transunion.com/fra
ud-alerts
(800) 680-7289
Consider Placing a Security Freeze on Your Credit File.
If you are very concerned about becoming a victim of fraud or identity theft, you may request a
“Security Freeze” be placed on your credit file, at no charge. A security freeze prohibits, with
certain specific exceptions, the consumer reporting agencies from releasing your credit report or
any information from it without your express authorization. You may place a security freeze on
your credit report by contacting all three nationwide credit reporting companies at the numbers
below and following the stated directions or by sending a request in writing, by mail, to all three
credit reporting companies:
Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348-5788
https://www.equifax.com/person
al/credit-report-services/creditfreeze/
(888) 298-0045
Experian Security
Freeze
P.O. Box 9554
Allen, TX 75013
http://experian.com/fre
eze
(888) 397-3742
TransUnion Security Freeze
P.O. Box 160
Woodlyn, PA 19094
https://www.transunion.com/c
redit-freeze
(888) 909-8872
In order to place the security freeze, you’ll need to supply your name, address, date of birth, Social
Security number and other personal information. After receiving your freeze request, each credit
reporting company will send you a confirmation letter containing a unique PIN (personal
identification number) or password. Keep the PIN or password in a safe place. You will need it if
you choose to lift the freeze.
If your personal information has been used to file a false tax return, to open an account or to attempt
to open an account in your name or to commit fraud or other crimes against you, you may file a
police report in the City in which you currently reside.
If you do place a security freeze prior to enrolling in the credit monitoring service as described
above, you will need to remove the freeze in order to sign up for the credit monitoring service.
After you sign up for the credit monitoring service, you may refreeze your credit file.
{10858033: }
Obtaining a Free Credit Report.
Under federal law, you are entitled to one free credit report every 12 months from each of the
above three major nationwide credit reporting companies. Call 1-877-322-8228 or request your
free credit reports online at www.annualcreditreport.com. Once you receive your credit reports,
review them for discrepancies. Identify any accounts you did not open or inquiries from creditors
that you did not authorize. Verify all information is correct. If you have questions or notice
incorrect information, contact the credit reporting company.
Additional Helpful Resources.
Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade
Commission (FTC) recommends that you check your credit reports periodically. Checking your
credit report periodically can help you spot problems and address them quickly.
If you find suspicious activity on your credit reports or have reason to believe your information is
being misused, call your local law enforcement agency and file a police report. Be sure to obtain
a copy of the police report, as many creditors will want the information it contains to absolve you
of the fraudulent debts. You may also file a complaint with the FTC by contacting them on the
web at www.ftc.gov/idtheft, by phone at 1-877-IDTHEFT (1-877-438-4338), or by mail at Federal
Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW, Washington, DC
20580. Your complaint will be added to the FTC’s Identity Theft Data Clearinghouse, where it
will be accessible to law enforcement for their investigations. In addition, you may obtain
information from the FTC about fraud alerts and security freezes.
If this notice letter states that your financial account information and/or credit or debit card
information was impacted, we recommend that you contact your financial institution to inquire
about steps to take to protect your account, including whether you should close your account or
obtain a new account number.
Protecting Your Medical Information.
We have no evidence that your medical information involved in this incident was or will be used
for any unintended purposes. However, the following practices can provide additional safeguards
to protect against medical identity theft.
• Only share your health insurance cards with your health care providers and other family
members who are covered under your insurance plan or who help you with your medical
care.
• Review your “explanation of benefits statement” which you receive from your health
insurance company. Follow up with your insurance company or care provider for any items
you do not recognize. If necessary, contact the care provider on the explanation of benefits
statement and ask for copies of medical records from the date of the potential access (noted
above) to current date.
• Ask your insurance company for a current year-to-date report of all services paid for you
as a beneficiary. Follow up with your insurance company or the care provider for any items
you do not recognize.
{10858033: }
Massachusetts Residents: Under Massachusetts law, you have the right to obtain a police report
in regard to this incident. If you are the victim of identity theft, you also have the right to file a
police report and obtain a copy of it.
North Carolina Residents: You may obtain information about preventing identity theft from the
North Carolina Attorney General’s Office: Office of the Attorney General of North Carolina,
Consumer Protection Division, 9001 Mail Service Center, Raleigh, NC 27699-9001,
www.ncdoj.gov/, Telephone: 877-566-7226 (Toll-free within North Carolina), 919-716-6000.
