Tuloso Midway ISD Notifies Individuals of Data Security Incident

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Tuloso Midway ISD is committed to maintaining the privacy and security of personal
information. Tuloso Midway ISD recently notified individuals of a data security incident
involving unauthorized access to one employee email account on March 16, 2022
Upon learning of this issue, Tuloso Midway ISD immediately launched an investigation in
consultation with outside cybersecurity professionals who regularly investigate and analyze these
types of situations to help determine whether any sensitive data had been compromised because
of the incident. After an extensive forensic investigation and manual document review, Tuloso
Midway ISD discovered on October 25, 2022 that the email account that was accessed on March
16, 2022, contained some personal information. Tuloso Midway ISD has not confirmed use or
disclosure of the impacted data, simply that they were potentially exposed. However, out of an
abundance of caution, Tuloso Midway ISD is issuing notices to anyone whose information was
contained in the impacted data.
The impacted data contained the personal information of certain individuals, including their
names and driver’s license numbers.
Tuloso Midway ISD is sending notification letters to each potentially affected individual for
whom it has enough information to determine a physical address.
Tuloso Midway ISD has no evidence that any data has been misused. Nevertheless, Tuloso
Midway ISD encourages impacted individuals to take actions to help protect their personal
information. These actions include placing a fraud alert and/or security freeze on their credit
files, and/or obtaining a free credit report. Additionally, individuals should always remain
vigilant in reviewing their financial account statements, explanation of benefits statements and
credit reports for fraudulent or irregular activity on a regular basis and report any suspicious
activity to the proper authorities.
Tuloso Midway ISD remains fully committed to maintaining the privacy of personal information
in its possession and has taken many precautions to safeguard it, including continually evaluating
and modifying its practices and internal controls.
For further questions about this incident, or to determine if you are affected, you may
contact the dedicated response line at 1-833-903-3648, available Monday through Friday
from 8 am – 8 pm Central time, Monday through Friday, excluding holidays.
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– OTHER IMPORTANT INFORMATION –
Placing a Fraud Alert on Your Credit File.
You may place an initial one (1) year “fraud alert” on your credit files, at no charge. A fraud
alert tells creditors to contact you personally before they open any new accounts. To place a
fraud alert, call any one of the three major credit bureaus at the numbers listed below. As soon
as one credit bureau confirms your fraud alert, they will notify the others.
Equifax
P.O. Box 105069
Atlanta, GA 30348
https://www.equifax.com/perso
nal/credit-report-services/creditfraud-alerts/
(800) 525-6285
Experian
P.O. Box 9554
Allen, TX 75013
https://www.experian.com
/fraud/center.html
(888) 397-3742
TransUnion LLC
Fraud Victim Assistance
Department
P.O. Box 2000
Chester, PA 19016-2000
https://www.transunion.com/fr
aud-alerts
(800) 680-7289
Placing a Security Freeze on Your Credit File.
If you are very concerned about becoming a victim of fraud or identity theft, you may request a
“security freeze” be placed on your credit file, at no charge. A security freeze prohibits, with
certain specific exceptions, the consumer reporting agencies from releasing your credit report or
any information from it without your express authorization. You may place a security freeze on
your credit report by contacting all three nationwide credit reporting companies at the numbers
below and following the stated directions or by sending a request in writing, by mail, to all three
credit reporting companies:
Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348
https://www.equifax.com/perso
nal/credit-reportservices/credit-freeze/
(888) 298-0045
Experian Security
Freeze
P.O. Box 9554
Allen, TX 75013
http://experian.com/free
ze
(888) 397-3742
TransUnion Security Freeze
P.O. Box 160
Woodlyn, PA 19094
https://www.transunion.com/credit-freeze
(888) 909-8872
In order to place the security freeze, you’ll need to supply your name, address, date of birth,
Social Security number and other personal information. After receiving your freeze request,
each credit reporting company will send you a confirmation letter containing a unique PIN
(personal identification number) or password. Keep the PIN or password in a safe place. You
will need it if you choose to lift the freeze.
Obtaining a Free Credit Report.
Under federal law, you are entitled to one free credit report every 12 months from each of the
above three major nationwide credit reporting companies. Call 1-877-322-8228 or request your
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free credit reports online at www.annualcreditreport.com. Once you receive your credit
reports, review them for discrepancies. Identify any accounts you did not open or inquiries from
creditors that you did not authorize. Verify all information is correct. If you have questions or
notice incorrect information, contact the credit reporting company.
Additional Helpful Resources.
Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade
Commission (FTC) recommends that you check your credit reports periodically. Checking your
credit report periodically can help you spot problems and address them quickly.
If you find suspicious activity on your credit reports or have reason to believe your information
is being misused, call your local law enforcement agency and file a police report. Be sure to
obtain a copy of the police report, as many creditors will want the information it contains to
absolve you of the fraudulent debts. You may also file a complaint with the FTC by contacting
them on the web at www.ftc.gov/idtheft, by phone at 1-877-IDTHEFT (1-877-438-4338), or by
mail at Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW,
Washington, DC 20580. Your complaint will be added to the FTC’s Identity Theft Data
Clearinghouse, where it will be accessible to law enforcement for their investigations. In
addition, you may obtain information from the FTC about fraud alerts and security freezes.
If your personal information has been used to file a false tax return, to open an account or to
attempt to open an account in your name, or to commit fraud or other crimes against you, you
may file a police report in the city in which you currently reside.
Protecting Your Medical Information.
If this letter states that your medical information was impacted, please note that we have no information
to date indicating that your medical information involved in this incident was or will be used for any
unintended purposes. As a general matter, however, the following practices can help to protect you from
medical identity theft.
• Only share your health insurance cards with your health care providers and other family
members who are covered under your insurance plan or who help you with your medical
care.
• Review your “explanation of benefits statement” which you receive from your health
insurance company. Follow up with your insurance company or care provider for any
items you do not recognize. If necessary, contact the care provider on the explanation of
benefits statement and ask for copies of medical records from the date of the potential
access (noted above) to current date.
• Ask your insurance company for a current year-to-date report of all services paid for you
as a beneficiary. Follow up with your insurance company or the care provider for any
items you do not recognize.