Office of the Maine AG: Consumer Protection: Privacy, Identity Theft and Data Security Breaches
Data Breach Notifications
Entity Information
Type of Organization: Other Commercial
Entity Name: Nelnet Servicing, LLC
Street Address: Nelnet Servicing, LLC
City: Lincoln
State, or Country if outside the US: NE
Zip Code: 68508
Submitted By
Name: Bill Munn
Title: General Counsel
Firm name (if different than entity):
Telephone Number: 3036965405
Email Address: [email protected]
Relationship to entity whose information was compromised: General Counsel
Breach Information
Total number of persons affected (including residents): 2501324
Total number of Maine residents affected: 15405
If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
Date(s) Breach Occured: 06/01/2022 – 07/22/2022
Date Breach Discovered: 08/17/2022
Description of the Breach:
Other
If other, please specify: Please see Exhibit 1.
Information Acquired - Name or other personal identifier in combination with: Social Security Number
Notification and Protection Services
Type of Notification: Written
Date(s) of consumer notification: 08/26/2022
Copy of notice to affected Maine residents: Nelnet Servicing - Notice of Data Event - ME - Exhibit 1.pdf
Date of any previous (within 12 months) breach notifications:
Were identity theft protection services offered: Yes
If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months, Experian IdentityWorks, Credit monitoring, credit reports, identity theft insurance up to $1 million
Entity Information
Type of Organization: Other Commercial
Entity Name: Nelnet Servicing, LLC
Street Address: Nelnet Servicing, LLC
City: Lincoln
State, or Country if outside the US: NE
Zip Code: 68508
Submitted By
Name: Bill Munn
Title: General Counsel
Firm name (if different than entity):
Telephone Number: 3036965405
Email Address: [email protected]
Relationship to entity whose information was compromised: General Counsel
Breach Information
Total number of persons affected (including residents): 2501324
Total number of Maine residents affected: 15405
If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
Date(s) Breach Occured: 06/01/2022 – 07/22/2022
Date Breach Discovered: 08/17/2022
Description of the Breach:
Other
If other, please specify: Please see Exhibit 1.
Information Acquired - Name or other personal identifier in combination with: Social Security Number
Notification and Protection Services
Type of Notification: Written
Date(s) of consumer notification: 08/26/2022
Copy of notice to affected Maine residents: Nelnet Servicing - Notice of Data Event - ME - Exhibit 1.pdf
Date of any previous (within 12 months) breach notifications:
Were identity theft protection services offered: Yes
If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months, Experian IdentityWorks, Credit monitoring, credit reports, identity theft insurance up to $1 million
