Jefferson Surgical Clinic notifies 174,769 about data breach
Notice of Data Breach
Dear <> <>,
As part of the Jefferson Surgical Clinic patient community, we recognize the trust you place in us and our responsibility
to uphold that trust. We are writing to let you know of a security incident that has been addressed. At this time,
Jefferson Surgical Clinic does not have any evidence to indicate that any of your personal information has been
or will be misused as a result of this incident. Nevertheless, Jefferson Surgical Clinic decided to notify you of this
incident out of an abundance of caution.
We take the security of your personal information seriously and want to provide you with information and resources
you can use to protect your information.
What Happened and What Information was Involved:
On June 5, 2021, Jefferson Surgical Clinic detected that it was the target of a cybersecurity attack. An unauthorized
third party attempted to infiltrate Jefferson Surgical Clinic’s computer network. We immediately notified the FBI and
launched an investigation and engaged a law firm specializing in cybersecurity and data privacy, and third-party
forensic specialists to assist. That investigation has recently determined that information - including your name, date of
birth, social security number, and health/treatment information - were potentially accessed by an unknown party that is
not authorized to handle or view such information.
What We are Doing:
Unfortunately, cyber-attacks such as this are becoming increasingly common worldwide and the healthcare industry has
become particularly vulnerable. We are doing everything we can to prevent a similar criminal attack such as this from
happening again.
To help alleviate your concerns, we are offering credit monitoring and identity theft protection services through IDX at
no charge to you. IDX’s services include: 12 months of credit monitoring and fully managed identify theft recovery
services. With this protection, IDX will help you resolve issues if your identity is compromised.
What You Can Do:
We encourage you to contact IDX with any questions and to enroll in free IDX services by calling 1-833-676-2240 or
by going to https://response.idx.us/jsc and using the Enrollment Code provided above. IDX is available Monday
through Friday 8am -8pm Central Time. Please note the deadline to enroll is April 6, 2022.
Again, at this time, there is no evidence that your information has been misused. However, we encourage you to take
full advantage of this service offering. IDX representatives have been fully versed on the incident and can answer
C/O IDX
P.O Box 989728
West Sacramento, CA 95798-9728
<> <>
<>
<>
<>, <> <> January 6, 2022
To enroll, please call: 1-833-676-2240
Or visit: https://response.idx.us/jsc
Enrollment Code: <>
Via First-Class Mail
RecordIndicator00001
questions or concerns you may have regarding protection of your personal information.
For More Information:
We are also enclosing additional information regarding the resources available to you, and the steps that you can take to
further protect your personal information.
Additionally, IDX representatives have been fully informed on the incident and can answer questions or concerns you
may have regarding protection of your personal information.
Jefferson Surgical Clinic values the security of your personal data, and we apologize for any inconvenience that this
incident has caused.
Sincerely,
Beth Bankston, MSHA FACHE CMPE
Chief Administrative Officer
Additional Information
Credit Reports: You may obtain a copy of your credit report, free of charge, whether or not you suspect any
unauthorized activity on your account. You may obtain a free copy of your credit report from each of the three
nationwide credit reporting agencies. To order your free credit report, please visit www.annualcreditreport.com, or call
toll-free at 1-877-322-8228. You can also order your annual free credit report by mailing a completed Annual Credit
Report Request Form (available at https://www.consumer.ftc.gov/articles/0155-free-credit-reports) to: Annual Credit
Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281.
Security Freeze: You also have the right to place a security freeze on your credit report. A security freeze is intended to
prevent credit, loans, and services from being approved in your name without your consent. To place a security freeze on
your credit report, you need to make a request to each consumer reporting agency. You may make that request by certified
mail, overnight mail, regular stamped mail, or by following the instructions found at the websites listed below. The
following information must be included when requesting a security freeze (note that if you are requesting a credit report
for your spouse or a minor under the age of 16, this information must be provided for him/her as well): (1) full name, with
middle initial and any suffixes; (2) Social Security number; (3) date of birth; (4) current address and any previous
addresses for the past five years; and (5) any applicable incident report or complaint with a law enforcement agency or
the Registry of Motor Vehicles. The request must also include a copy of a government-issued identification card and a
copy of a recent utility bill or bank or insurance statement. It is essential that each copy be legible, display your name
and current mailing address, and the date of issue. As of September 21, 2018, it is free to place, lift, or remove a security
freeze. You may also place a security freeze for children under the age of 16. You may obtain a free security freeze by
contacting any one or more of the following national consumer reporting agencies:
Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348
1-800-349-9960
https://www.equifax.com/personal/cr
edit-report-services/credit-freeze/
Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/freeze/center.html
TransUnion Security Freeze
P.O. Box 160
Woodlyn, PA 19094
1-800-909-8872
www.transunion.com/credit-freeze
Fraud Alerts: You can place fraud alerts with the three credit bureaus by phone and online with:
● Equifax (https://assets.equifax.com/assets/personal/Fraud_Alert_Request_Form.pdf);
● TransUnion (https://www.transunion.com/fraud-alerts); or
● Experian (https://www.experian.com/fraud/center.html).
A fraud alert tells creditors to follow certain procedures, including contacting you, before they open any new accounts or
change your existing accounts. For that reason, placing a fraud alert can protect you, but also may delay you when you
seek to obtain credit. As of September 21, 2018, initial fraud alerts last for one year. Victims of identity theft can also get
an extended fraud alert for seven years. The phone numbers for all three credit bureaus are at the bottom of this page.
Monitoring: You should always remain vigilant and monitor your accounts for suspicious or unusual activity.
File Police Report: You have the right to file or obtain a police report if you experience identity fraud. Please note that
in order to file a crime report or incident report with law enforcement for identity theft, you will likely need to provide
proof that you have been a victim. A police report is often required to dispute fraudulent items. You can generally report
suspected incidents of identity theft to local law enforcement or to the Attorney General.
FTC and Attorneys General: You can further educate yourself regarding identity theft, fraud alerts, security freezes,
and the steps you can take to protect yourself, by contacting the consumer reporting agencies, the Federal Trade
Commission, or your state Attorney General.
The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580,
www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338), TTY: 1-866-653-4261. The Federal Trade Commission also
encourages those who discover that their information has been misused to file a complaint with them. You can obtain
further information on how to file such a complaint by way of the contact information listed above. You have the right to
file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law
enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known
or suspected identity theft should also be reported to law enforcement. This notice has not been delayed by law
enforcement.
For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202,
1-888-743-0023, and www.oag.state.md.us.
For New Mexico residents, you have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if
information in your credit file has been used against you, the right to know what is in your credit file, the right to ask for
your credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit
Reporting Act, the consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information;
consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give
your consent for credit reports to be provided to employers; you may limit “prescreened” offers of credit and insurance
you get based on information in your credit report; and you may seek damages from violators. You may have additional
rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active duty military personnel
have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant
to the Fair Credit Reporting Act at www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf or
by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W.,
Washington, D.C. 20580.
For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-
9001, 1-877-566-7226 or 1-919-716-6400, and www.ncdoj.gov.
For New York residents, the Attorney General may be contacted at Office of the Attorney General, The Capitol, Albany,
NY 12224-0341, 1-800-771-7755, and https://ag.ny.gov/.
For Rhode Island residents, the Rhode Island Attorney General can be reached at 150 South Main Street, Providence,
Rhode Island 02903, www.riag.ri.gov, and 1-401-274-4400. Under Rhode Island law, you have the right to obtain any
police report filed in regard to this incident.
Dear <> <>,
As part of the Jefferson Surgical Clinic patient community, we recognize the trust you place in us and our responsibility
to uphold that trust. We are writing to let you know of a security incident that has been addressed. At this time,
Jefferson Surgical Clinic does not have any evidence to indicate that any of your personal information has been
or will be misused as a result of this incident. Nevertheless, Jefferson Surgical Clinic decided to notify you of this
incident out of an abundance of caution.
We take the security of your personal information seriously and want to provide you with information and resources
you can use to protect your information.
What Happened and What Information was Involved:
On June 5, 2021, Jefferson Surgical Clinic detected that it was the target of a cybersecurity attack. An unauthorized
third party attempted to infiltrate Jefferson Surgical Clinic’s computer network. We immediately notified the FBI and
launched an investigation and engaged a law firm specializing in cybersecurity and data privacy, and third-party
forensic specialists to assist. That investigation has recently determined that information - including your name, date of
birth, social security number, and health/treatment information - were potentially accessed by an unknown party that is
not authorized to handle or view such information.
What We are Doing:
Unfortunately, cyber-attacks such as this are becoming increasingly common worldwide and the healthcare industry has
become particularly vulnerable. We are doing everything we can to prevent a similar criminal attack such as this from
happening again.
To help alleviate your concerns, we are offering credit monitoring and identity theft protection services through IDX at
no charge to you. IDX’s services include: 12 months of credit monitoring and fully managed identify theft recovery
services. With this protection, IDX will help you resolve issues if your identity is compromised.
What You Can Do:
We encourage you to contact IDX with any questions and to enroll in free IDX services by calling 1-833-676-2240 or
by going to https://response.idx.us/jsc and using the Enrollment Code provided above. IDX is available Monday
through Friday 8am -8pm Central Time. Please note the deadline to enroll is April 6, 2022.
Again, at this time, there is no evidence that your information has been misused. However, we encourage you to take
full advantage of this service offering. IDX representatives have been fully versed on the incident and can answer
C/O IDX
P.O Box 989728
West Sacramento, CA 95798-9728
<> <>
<>
<>
<>, <> <> January 6, 2022
To enroll, please call: 1-833-676-2240
Or visit: https://response.idx.us/jsc
Enrollment Code: <>
Via First-Class Mail
RecordIndicator00001
questions or concerns you may have regarding protection of your personal information.
For More Information:
We are also enclosing additional information regarding the resources available to you, and the steps that you can take to
further protect your personal information.
Additionally, IDX representatives have been fully informed on the incident and can answer questions or concerns you
may have regarding protection of your personal information.
Jefferson Surgical Clinic values the security of your personal data, and we apologize for any inconvenience that this
incident has caused.
Sincerely,
Beth Bankston, MSHA FACHE CMPE
Chief Administrative Officer
Additional Information
Credit Reports: You may obtain a copy of your credit report, free of charge, whether or not you suspect any
unauthorized activity on your account. You may obtain a free copy of your credit report from each of the three
nationwide credit reporting agencies. To order your free credit report, please visit www.annualcreditreport.com, or call
toll-free at 1-877-322-8228. You can also order your annual free credit report by mailing a completed Annual Credit
Report Request Form (available at https://www.consumer.ftc.gov/articles/0155-free-credit-reports) to: Annual Credit
Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281.
Security Freeze: You also have the right to place a security freeze on your credit report. A security freeze is intended to
prevent credit, loans, and services from being approved in your name without your consent. To place a security freeze on
your credit report, you need to make a request to each consumer reporting agency. You may make that request by certified
mail, overnight mail, regular stamped mail, or by following the instructions found at the websites listed below. The
following information must be included when requesting a security freeze (note that if you are requesting a credit report
for your spouse or a minor under the age of 16, this information must be provided for him/her as well): (1) full name, with
middle initial and any suffixes; (2) Social Security number; (3) date of birth; (4) current address and any previous
addresses for the past five years; and (5) any applicable incident report or complaint with a law enforcement agency or
the Registry of Motor Vehicles. The request must also include a copy of a government-issued identification card and a
copy of a recent utility bill or bank or insurance statement. It is essential that each copy be legible, display your name
and current mailing address, and the date of issue. As of September 21, 2018, it is free to place, lift, or remove a security
freeze. You may also place a security freeze for children under the age of 16. You may obtain a free security freeze by
contacting any one or more of the following national consumer reporting agencies:
Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348
1-800-349-9960
https://www.equifax.com/personal/cr
edit-report-services/credit-freeze/
Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/freeze/center.html
TransUnion Security Freeze
P.O. Box 160
Woodlyn, PA 19094
1-800-909-8872
www.transunion.com/credit-freeze
Fraud Alerts: You can place fraud alerts with the three credit bureaus by phone and online with:
● Equifax (https://assets.equifax.com/assets/personal/Fraud_Alert_Request_Form.pdf);
● TransUnion (https://www.transunion.com/fraud-alerts); or
● Experian (https://www.experian.com/fraud/center.html).
A fraud alert tells creditors to follow certain procedures, including contacting you, before they open any new accounts or
change your existing accounts. For that reason, placing a fraud alert can protect you, but also may delay you when you
seek to obtain credit. As of September 21, 2018, initial fraud alerts last for one year. Victims of identity theft can also get
an extended fraud alert for seven years. The phone numbers for all three credit bureaus are at the bottom of this page.
Monitoring: You should always remain vigilant and monitor your accounts for suspicious or unusual activity.
File Police Report: You have the right to file or obtain a police report if you experience identity fraud. Please note that
in order to file a crime report or incident report with law enforcement for identity theft, you will likely need to provide
proof that you have been a victim. A police report is often required to dispute fraudulent items. You can generally report
suspected incidents of identity theft to local law enforcement or to the Attorney General.
FTC and Attorneys General: You can further educate yourself regarding identity theft, fraud alerts, security freezes,
and the steps you can take to protect yourself, by contacting the consumer reporting agencies, the Federal Trade
Commission, or your state Attorney General.
The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580,
www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338), TTY: 1-866-653-4261. The Federal Trade Commission also
encourages those who discover that their information has been misused to file a complaint with them. You can obtain
further information on how to file such a complaint by way of the contact information listed above. You have the right to
file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law
enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known
or suspected identity theft should also be reported to law enforcement. This notice has not been delayed by law
enforcement.
For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202,
1-888-743-0023, and www.oag.state.md.us.
For New Mexico residents, you have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if
information in your credit file has been used against you, the right to know what is in your credit file, the right to ask for
your credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit
Reporting Act, the consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information;
consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give
your consent for credit reports to be provided to employers; you may limit “prescreened” offers of credit and insurance
you get based on information in your credit report; and you may seek damages from violators. You may have additional
rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active duty military personnel
have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant
to the Fair Credit Reporting Act at www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf or
by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W.,
Washington, D.C. 20580.
For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-
9001, 1-877-566-7226 or 1-919-716-6400, and www.ncdoj.gov.
For New York residents, the Attorney General may be contacted at Office of the Attorney General, The Capitol, Albany,
NY 12224-0341, 1-800-771-7755, and https://ag.ny.gov/.
For Rhode Island residents, the Rhode Island Attorney General can be reached at 150 South Main Street, Providence,
Rhode Island 02903, www.riag.ri.gov, and 1-401-274-4400. Under Rhode Island law, you have the right to obtain any
police report filed in regard to this incident.
