[Update] Camaïeu admits having been the victim of a cyberattack
[Update] Camaïeu admits having been the victim of a cyberattack
After several days of unavailability of its website and its IT services in stores, Camaïeu has finally adjusted its external communication and admitted having been the victim of a cyberattack.
through
Valéry Marchive, Editor-in-chief
Posted on: 07 June 2021
[Update June 10, 2021 @ 5:30 pm] No more minimizing the situation. Camaïeu's deputy managing director for digital and data marketing, Ous Ouzzani, now assures us on the company's website: “We tell each other everything”. And suddenly, especially the reality: "our company was unfortunately the victim of a cyber attack" which affected, as many people had started to realize, "our e-commerce site and our computer system".
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7 computer attacks under the microscope
Computer attacks continue to impress and many companies have found themselves hanging out in the face of this computer polymorphism.
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According to him, the banking or payment details of customers are not affected. But not a word, at this point, on the personal data of customers and collaborators or on the family of the ransomware used in the attack. According to Ous Ouzzani, Camaïeu “hopes for the reopening” of his e-commerce website “from the end of the week”.
[Original article] "The switchboard is currently closed". This is the message that welcomes the one who tries to call the siege of Camaïeu on this Monday, June 7. But it's not just the switchboard that's closed. The website is also: a message indicates that it is "currently in maintenance" and invites to call customer service.
This one is reachable: “We have a technical problem and it is impossible to access the website. If you want to place an order, you can go directly to the store ”. When can a return to normal be expected? " By the end of the week ; we don't have an exact date ”.
In store, in fact, it is indeed possible to go and buy directly. But only for products available on the shelves: the IT services provided by the Camaïeu head office are also unavailable. In one of the brand's shops, the verdict is final: “nothing can be accessed”, due to “a big computer problem since Saturday”.
LEMAGIT
The message posted by the Camaïeu website.
This date is confirmed by customer comments on Camaïeu's Facebook page: some had prepared their basket on Friday, with the idea of validating it on Saturday, taking advantage of a tempting commercial offer. The brand's communicators ensure that the offer "will be staggered so that you can take advantage of it".
Such a technical incident, leading to the shutdown of many systems, especially business lines, recalls the one that affected the French subsidiary of the Würth hardware store at the beginning of April. Again, many systems had been shut down, including the website. And it was only possible to buy in-store items that were in stock.
LEMAGIT
This said Camaïeu of the incident on Facebook.
At the time, the management of the company had spoken of a "computer security incident", refusing to go into further details. But this incident had, from the outside, all the appearances of a cyberattack with ransomware . This is also the case today with Camaïeu.
As we could not reach an external press agency or a communications manager, we sent an e-mail to the director of information systems at Camaïeu. We'll be sure to update this article when responses reach us.
After several days of unavailability of its website and its IT services in stores, Camaïeu has finally adjusted its external communication and admitted having been the victim of a cyberattack.
through
Valéry Marchive, Editor-in-chief
Posted on: 07 June 2021
[Update June 10, 2021 @ 5:30 pm] No more minimizing the situation. Camaïeu's deputy managing director for digital and data marketing, Ous Ouzzani, now assures us on the company's website: “We tell each other everything”. And suddenly, especially the reality: "our company was unfortunately the victim of a cyber attack" which affected, as many people had started to realize, "our e-commerce site and our computer system".
CONTINUATION OF THE ARTICLE BELOW
DOWNLOAD THIS GUIDE FOR FREE
7 computer attacks under the microscope
Computer attacks continue to impress and many companies have found themselves hanging out in the face of this computer polymorphism.
Professional email address
I accept the terms of use TechTarget to and the privacy policy and transfer my information to the US for processing to provide me with relevant information described in our Privacy Policy.
I agree that my information will be processed by TechTarget and its partners in order to communicate with me by telephone or email regarding information relevant to my professional context. I can unsubscribe at any time.
According to him, the banking or payment details of customers are not affected. But not a word, at this point, on the personal data of customers and collaborators or on the family of the ransomware used in the attack. According to Ous Ouzzani, Camaïeu “hopes for the reopening” of his e-commerce website “from the end of the week”.
[Original article] "The switchboard is currently closed". This is the message that welcomes the one who tries to call the siege of Camaïeu on this Monday, June 7. But it's not just the switchboard that's closed. The website is also: a message indicates that it is "currently in maintenance" and invites to call customer service.
This one is reachable: “We have a technical problem and it is impossible to access the website. If you want to place an order, you can go directly to the store ”. When can a return to normal be expected? " By the end of the week ; we don't have an exact date ”.
In store, in fact, it is indeed possible to go and buy directly. But only for products available on the shelves: the IT services provided by the Camaïeu head office are also unavailable. In one of the brand's shops, the verdict is final: “nothing can be accessed”, due to “a big computer problem since Saturday”.
LEMAGIT
The message posted by the Camaïeu website.
This date is confirmed by customer comments on Camaïeu's Facebook page: some had prepared their basket on Friday, with the idea of validating it on Saturday, taking advantage of a tempting commercial offer. The brand's communicators ensure that the offer "will be staggered so that you can take advantage of it".
Such a technical incident, leading to the shutdown of many systems, especially business lines, recalls the one that affected the French subsidiary of the Würth hardware store at the beginning of April. Again, many systems had been shut down, including the website. And it was only possible to buy in-store items that were in stock.
LEMAGIT
This said Camaïeu of the incident on Facebook.
At the time, the management of the company had spoken of a "computer security incident", refusing to go into further details. But this incident had, from the outside, all the appearances of a cyberattack with ransomware . This is also the case today with Camaïeu.
As we could not reach an external press agency or a communications manager, we sent an e-mail to the director of information systems at Camaïeu. We'll be sure to update this article when responses reach us.
