Urgent Notice: Information about 17 March 2021 Security Incident | Stratus
On March 17, 2021, Stratus Technologies, Inc. was the victim of a ransomware event. Upon detecting suspicious activity, we took several systems offline to isolate the issue and began to initiate our business continuity plan. Additionally, we notified federal law enforcement authorities and enlisted third-party subject matter specialists to assess the nature and scope of the event.
As a precautionary measure, we took the Active Service Network (ASN) and Stratus Service Portal off-line. With respect to the ASN, we contacted our customers and partners to provide further support.
For customers who use the Stratus Service Portal, if you have support needs or questions, please contact our support team at:
U.S. Toll-Free: 800.221.6588
International: +1.602.852.3200
Email: [email protected]
We apologize for any inconvenience this may cause and appreciate your understanding and patience during the pendency of the investigation.
Dave Laurello
President and Chief Executive Officer
Stratus Technologies, Inc.
As a precautionary measure, we took the Active Service Network (ASN) and Stratus Service Portal off-line. With respect to the ASN, we contacted our customers and partners to provide further support.
For customers who use the Stratus Service Portal, if you have support needs or questions, please contact our support team at:
U.S. Toll-Free: 800.221.6588
International: +1.602.852.3200
Email: [email protected]
We apologize for any inconvenience this may cause and appreciate your understanding and patience during the pendency of the investigation.
Dave Laurello
President and Chief Executive Officer
Stratus Technologies, Inc.
