On February 22, 2021, Colonial Park Realty Co t/a Enders (“Enders”) announced a recent event
NOTICE OF DATA PRIVACY EVENT
On February 22, 2021, Colo
NOTICE OF DATA PRIVACY EVENT
On February 22, 2021, Colonial Park Realty Co t/a Enders (“Enders”) announced a recent event
that may have impacted the privacy of personal information relating to certain individuals and
businesses. While Enders is unaware of any attempted or actual misuse of personal information in
relation to the event, we are providing potentially affected individuals with information about the
event and steps individuals may take to help protect their personal information should they feel it
is necessary to do so.
What Happened? On May 7, 2020, Enders became aware of suspicious activity in an employee’s
email account. Enders immediately changed the employee’s email account credentials and began
an investigation into the incident. As part of the investigation, which was conducted with the
assistance of third-party forensic specialists, it was determined that the employee’s email account
was subject to unauthorized access from April 13, 2020 to May 7, 2020. Therefore, Enders
conducted a thorough and time-consuming review of the account to identify any individuals or
businesses whose sensitive information was contained in the account. Through the review, Enders
determined that sensitive information related to certain individuals and businesses could be
impacted. Although there is no evidence that this information was viewed by an unauthorized
individual, Enders provided notice in an abundance of caution.
What Information Was Involved? The information that was potentially subject to unauthorized
access included individuals’ name, date of birth, Social Security number, driver's license number,
passport number, financial account information, payment card information, health insurance
information and medical treatment/diagnosis information.
What We Are Doing. Enders takes the security of personal information in its care very seriously.
As part of our ongoing commitment to the protection of information in our possession, we worked
with third-party specialists to reaffirm the security of our systems and to enhance the existing
measures in place. We have taken and will continue to take steps to help reduce the likelihood of
a similar situation from occurring in the future. Enders also notified state regulators of this incident.
What You Can Do. We recommend you remain vigilant against attempts to obtain sensitive
information through social engineering. In addition, as a best practice, individuals should always
carefully review their online accounts for unauthorized activity and report any instances of fraud
to law enforcement.
Individuals with questions can call the dedicated assistance line we established for this incident at
(833) 256-3155 Monday through Friday from 9:00 am to 9:00 pm Eastern Time and
Saturday/Sunday from 11:00 am to 8:00 pm Eastern Time.
Steps You Can Take to Help Protect Against Identity Theft and Fraud
Monitor Your Accounts. We encourage you to remain vigilant against incidents of identity theft
and fraud, to review your account statements, and to monitor your credit reports for suspicious
activity. Under U.S. law you are entitled to one free credit report annually from each of the three
major credit reporting bureaus. To order your free credit report, visit www.annualcreditreport.com
or call, toll-free, 1-877-322-8228. You may also contact the three major credit bureaus directly to
request a free copy of your credit report.
You have the right to place a “security freeze” on your credit report, which will prohibit a consumer
reporting agency from releasing information in your credit report without your express
authorization. The security freeze is designed to prevent credit, loans, and services from being
approved in your name without your consent. However, you should be aware that using a security
freeze to take control over who gets access to the personal and financial information in your credit
report may delay, interfere with, or prohibit the timely approval of any subsequent request or
application you make regarding a new loan, credit, mortgage, or any other account involving the
extension of credit. Pursuant to federal law, you cannot be charged to place or lift a security freeze
on your credit report. Should you wish to place a security freeze, please contact the major
consumer reporting agencies listed below:
Experian
PO Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/freeze/cent
er.html
TransUnion
P.O. Box 160
Woodlyn, PA 19094
1-888-909-8872
www.transunion.com/c
redit-freeze
Equifax
PO Box 105788
Atlanta, GA 30348-5788
1-800-685-1111
https://www.equifax.com/personal
/credit-report-services/creditfreeze/
In order to request a security freeze, you will need to provide the following information:
1. Your full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. If you have moved in the past five (5) years, provide the addresses where you have lived
over the prior five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or
ID card, military identification, etc.);
7. If you are a victim of identity theft, include a copy of either the police report, investigative
report, or complaint to a law enforcement agency concerning identity theft.
As an alternative to a security freeze, you have the right to place an initial or extended “fraud alert”
on your file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit
file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take
steps to verify the consumer’s identity before extending new credit. If you are a victim of identity
theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should
you wish to place a fraud alert, please contact any one of the agencies listed below:
Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/fraud/center.
html
TransUnion
P.O. Box 2000
Chester, PA 19016
1-800-680-7289
www.transunion.com/fra
ud-victimresource/place-fraudalert
Equifax
P.O. Box 105069
Atlanta, GA 30348
1-888-766-0008
www.equifax.com/personal/cre
dit-report-services
Additional Information
You can further educate yourself regarding identity theft, fraud alerts, security freezes, and the
steps you can take to protect yourself by contacting the consumer reporting agencies, the Federal
Trade Commission, or your state Attorney General.
The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington,
DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-
4261. The Federal Trade Commission also encourages those who discover that their information
has been misused to file a complaint with them. You can obtain further information on how to file
such a complaint by way of the contact information listed above. You have the right to file a police
report if you ever experience identity theft or fraud. Please note that in order to file a report with
law enforcement for identity theft, you will likely need to provide some proof that you have been
a victim. Instances of known or suspected identity theft should also be reported to law enforcement
and your state Attorney General.
For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor,
Baltimore, MD 21202, 1-410-528-8662, www.oag.state.md.us.
For New Mexico residents, you have rights pursuant to the Fair Credit Reporting Act, such as the
right to be told if information in your credit file has been used against you, the right to know what
is in your credit file, the right to ask for your credit score and the right to dispute incomplete or
inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting
agencies must correct or delete inaccurate, incomplete or unverifiable information; consumer
reporting agencies may not report outdated negative information; access to your file is limited; you
must give your consent for credit reports to be provided to employers; you may limit “prescreened”
offers of credit and insurance you get based on information in your credit report; and you may seek
damages from violator. You may have additional rights under the Fair Credit Reporting Act not
summarized here. Identity theft victims and active duty military personnel have specific additional
rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant
to the Fair Credit Reporting Act by visiting
www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing
Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave.
N.W., Washington, D.C. 20580.
For New York residents, the Attorney General may be contacted at: Office of the Attorney General,
The Capitol, Albany, NY 12224-0341; 1-800-771-7755; https://ag.ny.gov/.
For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center,
Raleigh, NC 27699-9001, 1-877-566-7226 or 1-919-716-6000, www.ncdoj.gov. You can obtain
information from the Attorney General or the Federal Trade Commission about preventing identity
theft.
For Rhode Island residents, the Attorney General may be contacted by mail at 150 South Main
Street, Providence, RI 02903; by phone at (401) 274-4400; and online at www.riag.ri.gov. There are
0 Rhode Island residents impacted.
For Washington, D.C. residents, the Office of Attorney General for the District of Columbia can
be reached at 441 4th Street NW, Suite 1100 South, Washington, D.C. 20001; 1-202-442-9828;
https://oag.dc.gov.
On February 22, 2021, Colo
NOTICE OF DATA PRIVACY EVENT
On February 22, 2021, Colonial Park Realty Co t/a Enders (“Enders”) announced a recent event
that may have impacted the privacy of personal information relating to certain individuals and
businesses. While Enders is unaware of any attempted or actual misuse of personal information in
relation to the event, we are providing potentially affected individuals with information about the
event and steps individuals may take to help protect their personal information should they feel it
is necessary to do so.
What Happened? On May 7, 2020, Enders became aware of suspicious activity in an employee’s
email account. Enders immediately changed the employee’s email account credentials and began
an investigation into the incident. As part of the investigation, which was conducted with the
assistance of third-party forensic specialists, it was determined that the employee’s email account
was subject to unauthorized access from April 13, 2020 to May 7, 2020. Therefore, Enders
conducted a thorough and time-consuming review of the account to identify any individuals or
businesses whose sensitive information was contained in the account. Through the review, Enders
determined that sensitive information related to certain individuals and businesses could be
impacted. Although there is no evidence that this information was viewed by an unauthorized
individual, Enders provided notice in an abundance of caution.
What Information Was Involved? The information that was potentially subject to unauthorized
access included individuals’ name, date of birth, Social Security number, driver's license number,
passport number, financial account information, payment card information, health insurance
information and medical treatment/diagnosis information.
What We Are Doing. Enders takes the security of personal information in its care very seriously.
As part of our ongoing commitment to the protection of information in our possession, we worked
with third-party specialists to reaffirm the security of our systems and to enhance the existing
measures in place. We have taken and will continue to take steps to help reduce the likelihood of
a similar situation from occurring in the future. Enders also notified state regulators of this incident.
What You Can Do. We recommend you remain vigilant against attempts to obtain sensitive
information through social engineering. In addition, as a best practice, individuals should always
carefully review their online accounts for unauthorized activity and report any instances of fraud
to law enforcement.
Individuals with questions can call the dedicated assistance line we established for this incident at
(833) 256-3155 Monday through Friday from 9:00 am to 9:00 pm Eastern Time and
Saturday/Sunday from 11:00 am to 8:00 pm Eastern Time.
Steps You Can Take to Help Protect Against Identity Theft and Fraud
Monitor Your Accounts. We encourage you to remain vigilant against incidents of identity theft
and fraud, to review your account statements, and to monitor your credit reports for suspicious
activity. Under U.S. law you are entitled to one free credit report annually from each of the three
major credit reporting bureaus. To order your free credit report, visit www.annualcreditreport.com
or call, toll-free, 1-877-322-8228. You may also contact the three major credit bureaus directly to
request a free copy of your credit report.
You have the right to place a “security freeze” on your credit report, which will prohibit a consumer
reporting agency from releasing information in your credit report without your express
authorization. The security freeze is designed to prevent credit, loans, and services from being
approved in your name without your consent. However, you should be aware that using a security
freeze to take control over who gets access to the personal and financial information in your credit
report may delay, interfere with, or prohibit the timely approval of any subsequent request or
application you make regarding a new loan, credit, mortgage, or any other account involving the
extension of credit. Pursuant to federal law, you cannot be charged to place or lift a security freeze
on your credit report. Should you wish to place a security freeze, please contact the major
consumer reporting agencies listed below:
Experian
PO Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/freeze/cent
er.html
TransUnion
P.O. Box 160
Woodlyn, PA 19094
1-888-909-8872
www.transunion.com/c
redit-freeze
Equifax
PO Box 105788
Atlanta, GA 30348-5788
1-800-685-1111
https://www.equifax.com/personal
/credit-report-services/creditfreeze/
In order to request a security freeze, you will need to provide the following information:
1. Your full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. If you have moved in the past five (5) years, provide the addresses where you have lived
over the prior five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or
ID card, military identification, etc.);
7. If you are a victim of identity theft, include a copy of either the police report, investigative
report, or complaint to a law enforcement agency concerning identity theft.
As an alternative to a security freeze, you have the right to place an initial or extended “fraud alert”
on your file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit
file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take
steps to verify the consumer’s identity before extending new credit. If you are a victim of identity
theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should
you wish to place a fraud alert, please contact any one of the agencies listed below:
Experian
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com/fraud/center.
html
TransUnion
P.O. Box 2000
Chester, PA 19016
1-800-680-7289
www.transunion.com/fra
ud-victimresource/place-fraudalert
Equifax
P.O. Box 105069
Atlanta, GA 30348
1-888-766-0008
www.equifax.com/personal/cre
dit-report-services
Additional Information
You can further educate yourself regarding identity theft, fraud alerts, security freezes, and the
steps you can take to protect yourself by contacting the consumer reporting agencies, the Federal
Trade Commission, or your state Attorney General.
The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington,
DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-
4261. The Federal Trade Commission also encourages those who discover that their information
has been misused to file a complaint with them. You can obtain further information on how to file
such a complaint by way of the contact information listed above. You have the right to file a police
report if you ever experience identity theft or fraud. Please note that in order to file a report with
law enforcement for identity theft, you will likely need to provide some proof that you have been
a victim. Instances of known or suspected identity theft should also be reported to law enforcement
and your state Attorney General.
For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor,
Baltimore, MD 21202, 1-410-528-8662, www.oag.state.md.us.
For New Mexico residents, you have rights pursuant to the Fair Credit Reporting Act, such as the
right to be told if information in your credit file has been used against you, the right to know what
is in your credit file, the right to ask for your credit score and the right to dispute incomplete or
inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting
agencies must correct or delete inaccurate, incomplete or unverifiable information; consumer
reporting agencies may not report outdated negative information; access to your file is limited; you
must give your consent for credit reports to be provided to employers; you may limit “prescreened”
offers of credit and insurance you get based on information in your credit report; and you may seek
damages from violator. You may have additional rights under the Fair Credit Reporting Act not
summarized here. Identity theft victims and active duty military personnel have specific additional
rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant
to the Fair Credit Reporting Act by visiting
www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing
Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave.
N.W., Washington, D.C. 20580.
For New York residents, the Attorney General may be contacted at: Office of the Attorney General,
The Capitol, Albany, NY 12224-0341; 1-800-771-7755; https://ag.ny.gov/.
For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center,
Raleigh, NC 27699-9001, 1-877-566-7226 or 1-919-716-6000, www.ncdoj.gov. You can obtain
information from the Attorney General or the Federal Trade Commission about preventing identity
theft.
For Rhode Island residents, the Attorney General may be contacted by mail at 150 South Main
Street, Providence, RI 02903; by phone at (401) 274-4400; and online at www.riag.ri.gov. There are
0 Rhode Island residents impacted.
For Washington, D.C. residents, the Office of Attorney General for the District of Columbia can
be reached at 441 4th Street NW, Suite 1100 South, Washington, D.C. 20001; 1-202-442-9828;
https://oag.dc.gov.
