La Rochelle: the computer networks of the City and the Agglomeration inaccessible due to a cyber attack
This weekend, the computer networks of the City and the Agglomeration Community of La Rochelle were the subject of a computer attack. At present, users cannot use the online services of the two communities.
Posted on 12/28/2020 at 5:06 p.m.
© Jens B ttner / MaxPPP
Charente Maritime La Rochelle
The cyberattack took place over the weekend when the administrative services of the two communities were closed. Coming back to work on Monday morning, employees did not have access to their messaging, for example. Those in charge of IT services had closed the two servers, that of the town hall and that of the Community of Agglomeration, "to prevent the spread of the attack", indicates the communication service of the City of La Rochelle. The mailboxes of the two communities are also out of service.
Since this Monday morning, users no longer have the possibility of carrying out procedures online or by messaging. However, these are still possible by phone. All the usual services remain accessible by telephone.
The reception numbers of the two communities remain open to reach the services:
City of La Rochelle: 05 46 51 51 51
Agglomeration community: 05 46 30 34 00
In addition, the teams of the two communities have been mobilized since the detection of the problem to secure the data of the two servers. "The teams are doing everything to ensure a return to normal as quickly as possible. The public will be informed as and when this return to normal." indicates the city's communication service but for the moment no details are given on the date of this return to normal.
"The city and the Agglomeration Community apologize for the inconvenience caused and thank the inhabitants for their patience." concludes the communal press release.
Posted on 12/28/2020 at 5:06 p.m.
© Jens B ttner / MaxPPP
Charente Maritime La Rochelle
The cyberattack took place over the weekend when the administrative services of the two communities were closed. Coming back to work on Monday morning, employees did not have access to their messaging, for example. Those in charge of IT services had closed the two servers, that of the town hall and that of the Community of Agglomeration, "to prevent the spread of the attack", indicates the communication service of the City of La Rochelle. The mailboxes of the two communities are also out of service.
Since this Monday morning, users no longer have the possibility of carrying out procedures online or by messaging. However, these are still possible by phone. All the usual services remain accessible by telephone.
The reception numbers of the two communities remain open to reach the services:
City of La Rochelle: 05 46 51 51 51
Agglomeration community: 05 46 30 34 00
In addition, the teams of the two communities have been mobilized since the detection of the problem to secure the data of the two servers. "The teams are doing everything to ensure a return to normal as quickly as possible. The public will be informed as and when this return to normal." indicates the city's communication service but for the moment no details are given on the date of this return to normal.
"The city and the Agglomeration Community apologize for the inconvenience caused and thank the inhabitants for their patience." concludes the communal press release.
