Library Services Impacted by Cyber Incident | Northampton Public Library
The Northampton Area Public Library experienced a network outage due to a ransomware attack. The affected servers were taken offline and some library services have already been restored. It may be several days before all library services are fully operational. All book drops are open at this time to accept returns and we hope to open to the public soon.
We apologize for the inconvenience this outage is causing our patrons and ask for patience as we work to get all services back online. We are working closely with our IT company to help prevent future attacks.
The Library only collects name, address, phone number, email address, driver’s license number, and birth date. The Library does not collect social security numbers and does not store credit card payment information.
We do recommend that if you have utilized the library’s computers or WIFI in the past that you change your passwords for any accounts you may have accessed for your own protection. It is always wise to monitor your passwords and personal information on a regular basis.
Thank you for bearing with us during this difficult time and we hope to see you soon.
We apologize for the inconvenience this outage is causing our patrons and ask for patience as we work to get all services back online. We are working closely with our IT company to help prevent future attacks.
The Library only collects name, address, phone number, email address, driver’s license number, and birth date. The Library does not collect social security numbers and does not store credit card payment information.
We do recommend that if you have utilized the library’s computers or WIFI in the past that you change your passwords for any accounts you may have accessed for your own protection. It is always wise to monitor your passwords and personal information on a regular basis.
Thank you for bearing with us during this difficult time and we hope to see you soon.
