Communauto car-sharing service victim of a cyberattack - CANADA LIVE: News and Headlines

The holiday season has not been easy for the Montreal carsharing service Communauto, which was the target of a cyber attack.

Access to a number of servers has been locked, and data has been encrypted.

Cyber hackers couldn’t get their hands on user passwords and credit card numbers, but managed to get names, street addresses and email addresses, the company, founded in 1994, said.

In a letter sent to subscribers on January 8, the president and CEO of Communauto, Benoît Robert, explains that the company has however managed to obtain “reasonable assurance that the data to which (sic) [les cyberpirates] could have had access ”were destroyed.

This attack “paralyzed many of our activities and explains some delays in the management of accounts payable and invoicing”, he indicated.

The investigation is continuing to determine more precisely what data was stolen.

Communauto still did not respond to our interview request when we put it online.