Update Mt Graham Regional Medical Center

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Safford Az 85546 ppUpdate 10132023ppMGRMC has made great progress restoring our computer information systems from our recent ransomware attack Internal access to our systems and data has been restored Patients can now access their information through our online patient portal We are pleased to report that despite the challenges we have been able to meet all employee payroll and accounts payable commitments ppAs an essential critical access hospital MGRMC has a strong Incident Command structure Following our processes we implemented our downtime procedures which proved essential and effective and deployed our incident command team and our recovery team Throughout the cyberattack we experienced patient care has remained our focus Through immense work and dedication our staff have remediated most issues as we continue to restore our systems ppAs previously reported we have engaged an experienced firm to review impacted systems Initial reviews have determined that the patient medical record system was not breached and we are finalizing our review of all systems to determine if any patient information was compromised As we continue our investigation we will communicate directly with any impacted individuals ppWe are communityowned and governed We are proud of the 50year relationship we have with the community and our focus throughout this challenge has been delivering exceptional care The speed at which we have been able to recover is a credit to our dedicated staff going above and beyond with many long days and nights pp ppUpdate 10423 MGRMCs cyber security investigation and remediation of our system outage is ongoing Over the weekend and today we are making significant progress in bringing systems back to operation and accessing information Since September 27th MGRMC has taken proactive measures to address the situation Downtime procedures have been implemented and further solutions are completed hourly toward full systems restorationppThe disruption although inconvenient has had limited impact on patient experience As a practice MGRMC has prioritized redundancy and patient information safety in providing excellent care If we determine that patient information was compromised we will communicate directly with impacted patients If you are or have been a patient of MGRMC we recommend you monitor your account statements stay vigilant about your personal data and contact law enforcement if you feel your information may be compromisedppIf you have any questions please call our community relations team at 9283483777 Information and updates may be found at wwwmtgrahamorgupdateppUpdate 92823 MGRMC is investigating a cybersecurity incident that is affecting its communication and information systems We are working closely with law enforcement and outside experts to assess the scope and impact of the incident including whether any patient information was compromised If we determine that patient information was compromised we will communicate directly with impacted patients If you are or have been a patient of MGRMC we recommend you monitor your account statements stay vigilant about your personal data and if you feel your information may be compromised contact law enforcement ppIf you have any questions please call our community relations team at 18006643509 Information and updates may be found at wwwmtgrahamorgupdatepp
1600 S 20th Avenue Safford Az 85546 pp
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