Latitude Finance warns customers of major cyberattack, 300k ID documents stolen | 7NEWS
Latitude Financial hacked as 300,000 customer identification documents stolen
The company said at least 100,000 copies of drivers licences were among the customer records stolen.
Sowaibah Hanifie / Retail / Updated 2 days ago
Share
Woman hand holding credit cards and using smartphone for shopping online with payment on internet banking.
Financial lender, Latitude Finance, has warned customers of a major cyberattack in which more than 300,000 customer identification documents were stolen.
A spokesperson for the company said unusual activity was detected on its systems over the last few days, and it appeared the company’s records had been hacked.
They said hackers stole employee login details to access personal customer information held by two other service providers before the company was able to isolate the incident.
Make huge savings at your favourite stores with 7NEWS Coupons >>
“Latitude understands that approximately 103,000 identification documents, more than 97 per cent of which are copies of drivers’ licences were stolen from the first provider,” the spokesperson said in an Australia Securities Exchange announcement.
“Approximately 225,000 customer records were also stolen from the second service provider”.
Latitude Finance partners with retailers including Harvey Norman, Urban Republic and David Jones to offer customers credit cards and buy-now-pay-later options.
The company said the attack originated in a vendor used by the service.
Latitude partners with retailers to offer customers credit cards and buy-now-pay-later options.
Latitude partners with retailers to offer customers credit cards and buy-now-pay-later options. Credit: The Good Guys
It apologised to all impacted customers and said it was working with relevant authorities to investigate the attack.
“Latitude is continuing to respond to this attack and is doing everything in its power to contain the incident and prevent further theft of further customer data.”
The spokesperson said further updates would be released on its website and Australia Securities Exchange.
7NEWS has contacted Latitude Finance for comment.
The company said at least 100,000 copies of drivers licences were among the customer records stolen.
Sowaibah Hanifie / Retail / Updated 2 days ago
Share
Woman hand holding credit cards and using smartphone for shopping online with payment on internet banking.
Financial lender, Latitude Finance, has warned customers of a major cyberattack in which more than 300,000 customer identification documents were stolen.
A spokesperson for the company said unusual activity was detected on its systems over the last few days, and it appeared the company’s records had been hacked.
They said hackers stole employee login details to access personal customer information held by two other service providers before the company was able to isolate the incident.
Make huge savings at your favourite stores with 7NEWS Coupons >>
“Latitude understands that approximately 103,000 identification documents, more than 97 per cent of which are copies of drivers’ licences were stolen from the first provider,” the spokesperson said in an Australia Securities Exchange announcement.
“Approximately 225,000 customer records were also stolen from the second service provider”.
Latitude Finance partners with retailers including Harvey Norman, Urban Republic and David Jones to offer customers credit cards and buy-now-pay-later options.
The company said the attack originated in a vendor used by the service.
Latitude partners with retailers to offer customers credit cards and buy-now-pay-later options.
Latitude partners with retailers to offer customers credit cards and buy-now-pay-later options. Credit: The Good Guys
It apologised to all impacted customers and said it was working with relevant authorities to investigate the attack.
“Latitude is continuing to respond to this attack and is doing everything in its power to contain the incident and prevent further theft of further customer data.”
The spokesperson said further updates would be released on its website and Australia Securities Exchange.
7NEWS has contacted Latitude Finance for comment.
